Come join our award winning team! See What Is Possible.
The Froedtert & the Medical College of Wisconsin regional health care network is composed of an academic medical center, two community hospitals and more than 25 primary and specialty care health centers and clinics. The Froedtert & MCW health network offers exceptional care in the community and streamlined, coordinated access to specialty expertise, clinical trials and the full range of tertiary care capabilities of eastern Wisconsins only academic medical center when the need for more complex treatment arises.
Froedtert Health has been widely recognized for our dedication to our staff, providing a work environment full of encouragement, innovation, collaboration and respect.
Our best-in-class wellness program has earned us recognition in the Milwaukee Business Journal as a Healthiest Employer and a Gold Well Workplace award from the Wellness Council of America.
We invite you to review the job posting below. If you meet the requirements and qualifications for this opportunity, you are encouraged to apply.
Thank you for considering a career with Froedtert Health!
Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.
*1.0 FTE is Full-Time, any position less than 1.0 FTE is Part-Time, and .001 FTE is Optional Part-Time*
*Positions with an 'FTE' (full time equivalency) of .875 - 1.0 are eligible for full-time medical, dental and vision benefits. Positions with an 'FTE' of .5 - .874 are eligible for part-time pro-rated medical, dental and vision benefits*
Shift: Shift 1
Coordinates the intake, triage, navigation, and coordination of care for all new patients entering a complex, multidisciplinary cancer center. Responsible for obtaining accurate and detailed information on each patient including prior medical history, financial status, outside records, films, and slides. Helps patients navigate the health care system including facilitating communication between the patient, family members, and providers, identifying needs and linking patients to appropriate resources and health care personnel. Duties include a high degree of patient interaction (via phone), faculty and referring physician interaction, utilization of patient information and EMR systems, obtaining outside medical records, creation of patient medical records, maintenance of program schedules and triage of a high volume of incoming telephone calls. Self-directed and able to organize and manage multiple tasks/projects simultaneously. Excellent communication, organization, prioritization, and follow through skills needed. Other duties as assigned.
A minimum of 2 years of experience in an office or health care setting is preferred. Associate Degree is required. In lieu of degree, 5+ years of experience in intake, triage and referral facilitation of oncology patients is required. Bachelor's Degree is preferred.
Must have excellent computers skills; proficiency in Microsoft Office Suite, knowledge of medical terminology, typing and office equipment is required. Excellent prioritization, organization, and multi-tasking skills necessary. Ability to work independently and have excellent follow through. Must have excellent communication and customer service skills. Understanding of health care facilities and processes. Scheduling background in a healthcare setting.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. As a federal contractor/subcontractor, we take affirmative action in employment based on race, sex, disability and status as a protected veteran. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing