Virginia

Patient Access Center Representative

Job description          

Overview
Purpose and Scope: Answer incoming calls from patients and their families to answer inquiries and questions, schedule appointments, triage telephone calls to the appropriate clinical staff, handle complaints, troubleshoot problems and provide information. Qualifications Education: Associates degree and/or Bachelor's degree preferred. Preferably in business administration or related field. Experience: At least 1 years of experience in the medical call center field preferred. Proficient with an electronic medical record. Experience with eClinicalworks a plus. Required language proficiency Knowledge of exceptional patient experience principles and practices Knowledge of call center telephony and technology Experience in customer service environment Good data entry and typing skills Knowledge of administration and clerical processes Clear understanding of ambulatory practices. Spanish proficiency preferred Exceptional patient services skills Excellent communication skills
Virginia Hospital Center Virginia jobs

Virginia Hospital Center

Virginia jobs

Virginia jobs

 Virginia jobs  Virginia jobs
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Detailed Description

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Virginia Hospital Center Virginia jobs

Virginia Hospital Center (Virginia jobs)

 Jobs in organization(state)

Overview
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Overview
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Overview
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Overview
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Overview
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