Company: FedEx Services
Job Title: Marketing Specialist Advisor
Job Requisition Number: RC189966
Collierville, Tennessee 38017
Under minimal supervision, develops and executes strategy for one or more marketing initiatives. Resolves problems and makes recommendations related to complex and interrelated matters and projects. Provides specialist-level analysis in several marketing disciplines and/or expert-level in one or more. Recommends project budgets and forecasts anticipated budget spending. Coaches others in less senior positions.
Typically 5 years of work experience in areas such as: SW/Internet Applications product management, SW/Internet applications marketing research or marketing programs, business operations, enterprise consulting, or SW/Internet solutions Business Development. Bachelor’s degree in Business, Computer Science, Marketing, Engineering or related field required. MBA Preferred. Strong human relations, communication, and analytical skills.
This position is part of a product management organization responsible for creating and managing technology products across FedEx.com, as well as desktop, mobile and integrated channels. This person will work closely with our customers, FedEx operating companies, and Regional, IT, Marketing, Sales and Support teams to build and launch products that are market leading and meet business objectives.
Under limited supervision, the successful candidate will plan and execute product strategy development, product support, pricing and/or promotional initiatives and assist in portfolio management strategic planning.
Essential Duties and Responsibilities:
The successful candidate must utilize product / project management and collaboration skills to get support needed to execute on online product strategies. The successful candidate must have good interpersonal, communication, presentation skills and be able to interact with stakeholders at every level within the organization, including officers and senior officers, across several functional areas and operating companies. This position requires a highly motivated individual with a proven track record of leadership and collaboration. Must work individually as well as with cross functional teams to identify and document opportunities to enhance, rationalize and accelerate the launch of key capabilities. The successful candidate must have demonstrated success in:
Program / Product Management:
Provide product management leadership to gather customer needs, understand the portfolio direction, define the product vision, and collaborate across organizations to get executive and program level buy-in needed to prioritize, coordinate and deliver Online Shipping capabilities. Manage and prioritize work and provide strategic leadership on the execution. Communicate to executive management plans of action that clearly align resources and timelines to hit target objectives. Lead the measurement and reporting processes need to measure performance against goals. Define and implement an enterprise SW/Internet product and/or Partner strategy and roadmap.
Technical Aptitude: Have the ability to understand technical capabilities and comfortably dialogue with technical experts to determine how to best meet customer needs.
Business Savvy: able to navigate opportunities and challenges to maintain project progress and accomplish product goals while working through others. Build and obtain executive level buy-in on business cases for strategic investments.
Leadership: Provide guidance and direction to individual contributors. Mentor team members to strengthen the team and enhance their career skills.
Strategic Thinking/Innovation: able to develop and champion unbiased recommendations to key business stakeholders across the Corporation.
Collaboration: able to work across operating companies, marketing and IT in order to promote and get support to implement strategies.
Use analytics tools to measure product performance and adoption trends. Constructs analyses independently and proactively. Prior experience with report and dashboard design. Analytical curiosity and comfort working in an evolving discipline
Familiarity with web technologies, databases and BI tools (e.g. SQL, Tableau, Adobe Analysis, WebFocus, PowerBI, etc)
Demonstrated ability to influence key business decisions through analyses and user insight studies. Ability to convey complex analytics in an understandable way to non-executive and executive levels
Translate customer, market requirements and trends into a product strategy and roadmap. Define and justify business investments. Partner with internal and external groups critical to enabling the product strategy.
Product management experience, strategic marketing or product development; Internet or software products Software product management experience
Excellent critical thinking, quantitative and analytical skills
Good problem-solving skills in a sometime ambiguous environment
High level of energy and enthusiasm
Exceptional written and verbal communication skills with ability to build rapport with all levels of the organization as well as internal and external stakeholders
Use Quality concept like Lean Six Sigma principles to identify product and business improvement opportunities.
Bachelor's degree/equivalent in Marketing, Finance, Computer Science or related business discipline.
Five (5) years experience in marketing, advertising, sales administration, or related discipline.
Knowledge of the broad application of advanced principles, theories, concepts and techniques in marketing disciplines, project management and information analysis.
Strong human relations and communication/presentation skills. Advanced organizational, quantitative and analytical skills, including experience in database marketing.
Experience leading complex initiatives in a corporate environment. Customer-focused orientation.
Collierville, TN (Suburb of Memphis, TN)
Relocation assistance may be available but is based on business decision.
To apply for this position, please upload a current copy of your resume and complete the required screening questionnaire by close of business (5:00 PM CST) on September 17, 2019, to be considered.
Want a career where you are empowered to make a difference? Want to work for a company that is environmentally responsible? Want to grow and develop on the job? If so, FedEx is the place for you! Every day FedEx delivers for its customers with transportation and business solutions. FedEx serves more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx employees. FedEx has over 400,000 talented employees who are tasked with making every FedEx experience outstanding. FedEx has been recognized on many different lists both for business success and for being a great employer.
Here are some of the recognitions FedEx has received from the past couple of years:
Fortune 'World’s Most Admired Companies' – 2019
Forbes 'Best Employers for Diversity' - 2019
Reputation Institute 'World\’s Most Reputable Companies' – 2019
National Business Inclusion Consortium 'Best-of-the-Best Corporations for Inclusion' - 2019
Women\’s Business Enterprise National Council 'America’s Top Corporations for Women’s Business Enterprises' - 2018
Corporate Responsibility Magazine '100 Best Corporate Citizens' – 2018
Black Enterprise '50 Best Companies For Diversity' – 2018
When 400,000 employees around the globe are all working together it is amazing what we can achieve! FedEx connects people and ideas. If you would like to make a difference on a global scale while receiving top notch benefits, competitive pay, and plenty of opportunities to develop, click ‘Apply’ and tell us more about yourself.
EEO Statement - FedEx is an equal opportunity/affirmative action employer (minorities/females/disability/veterans) that is committed to diversifying its workforce.