Tennessee

Jewelry Television - Customer Care Career Fair - 2nd Shift Sales Agents

Job description          

JTV is currently seeking enthusiastic individuals to join our Customer Care 2nd Shift Sales Teams! Onsite interviews will be conducted Thursday, September 5th from 2:00pm - 7:00pm at our corporate headquarters located at 9600 Parkside Drive. Customer Care Sales Agent – Career Fair
Jewelry Television is currently seeking applicants for our 2nd Shift Customer Care Sales Agent teams. We will be hosting a Career Fair on Thursday, September 5th from 2:00 pm – 7:00 pm to fill these roles, with all interested individuals encouraged to attend. No previous experience is required and interviews will be conducted the day of the career fair. If you’re interested in joining a great company and working with exceptional team members, we would love to see you come by!!!
The following Customer Care Sales Agent shifts are currently available:

2:00 pm – 10:30 pm 3:00 pm – 11:30 pm 4:00 pm – 12:30 am
Location Details: 9600 Parkside Drive Knoxville, TN 37922

Please drop by anytime between the hours of 2:00 PM – 7:00 PM on Thursday, September 5th to interview in person!!!
Customer Care Sales Agent
As a Jewelry Television Customer Care Sales Agent your centric focus would be directly dedicated to delivering exceptional customer service to each of our highly valued customers. With world-class customer engagement in areas of customer sales assistance and customer support resolution, Jewelry Television’s Customer Care Sales Agents are continually striving to build strong, long lasting customer relationships by continually enhancing the Jewelry Television customer experience.
Responsibilities: Answers and responds to continuously incoming customer calls with a high degree of courtesy and professionalism Represents JTV in a positive manner by exercising sound judgment and acting responsibly in the customer’s and the company’s best interest Assists customers in purchasing items from a live television show Recommends related items to be purchased - upselling similar items to enhance the customer’s overall purchase Creates new customer accounts and updates existing customer account information Educates customers about multiple JTV products and services to include: methods of payment, shipping options, and return policies.
Requirements: Friendly Willing to provide outstanding customer service Excellent telephone skills Proficient computer, data entry, and online navigation skills Must have weekend and holiday availability
JTV Perks: Bonus commission incentives for product upsells Casual working environment Outstanding employee benefit program with medical, dental and vision coverage available 401(k) matching contributions Generous personal/vacation accrual policy Great employee discount program through local vendors Exceptional employee discount on JTV product 24-hour private Fitness Center for all JTV employees and their immediate family On-site Medical Center Our employee park features a Walking Trail, Frisbee Golf, Volleyball and MORE!
Overview: Jewelry Television® (JTV) is one of the leading retailers of jewelry and gemstones in the United States. Privately-held with a proven 25-year history, JTV leverages an omni-digital strategy designed to elevate the customer experience through holistic, digitally-driven touch points, including broadcasting live programming 24 hours a day, seven days a week to 86 million U.S. households, an industry leading mobile optimized e-commerce platform, and a robust social media presence. As part of its commitment to the development and distribution of educational content and consumer satisfaction the company employs numerous Graduate Gemologists and Accredited Jewelry Professionals. The company’s website, JTV.com, is one of the largest jewelry e-commerce websites in the country according to Internet Retailer’s Top 500 list for 2015. #CB
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