South Dakota

General Manager

Job description          

We are seeking a General Manager who like to lead people and grow business by giving great customer service.

Franchisee of Hardee’s Restaurants, LLC, DORO Incorporated, has owned and operated Hardee's restaurants since 1968. Over the last 50 years DORO has emerged as one of the fastest-growing independent franchisees of Hardee's Restaurants, LLC. DORO's commitment to its people through training and a strong focus on culture has allowed the organization to grow at an improbable rate. From 2000 to 2006 DORO acquired 71 restaurants in Wisconsin, North and South Dakota, this growth sparked the creation of a new company, Northland Restaurant Group. From 2012 to 2018, Northland Restaurant Group and DORO grew through acquisition and new construction by more than 50 restaurants bringing the grand total to 115. DORO and Northland Restaurant Group's President Jon Munger says it best 'every time we add a restaurant, we bring more talented people into our organization as well as provide advancement and development opportunities for our existing people'. DORO and Northland Restaurant Group's continued commitment to its people is the reason it stands as the third largest Hardee's franchisee in the United States. Basic Function
To assist in accomplishing the Company's Mission Statement. Ensures that Company operations and personnel policies and procedures are complied with at all times. Is responsible for producing high quality food and service in order to maintain sales and profit expectations. As the highest management position within the restaurant, is accountable for the restaurant and its operations at all times, whether physically present or not.

Minimum work week expectation is five (5) days including nights, weekends, and holidays as restaurant sales dictate. In certain circumstances extra work days may be required. Must be available to cover shifts as necessary. Prerequisites Able to perform the essential functions of the job with or with out reasonable accomodations Has successfully completed all competencies at the Assistant Manager level or their equivilent Demonstrates SQC at a level which would build sales Has successfully completed the state Sanitation Certification course Have the ability to separate relationships with all employees following our “No Fraternization” policy Competencies 1. Staff Planning Understands restaurant position competencies Evaluates crew and management staffing and resolves any staffing needs 2. Supervisory Skills Conducts disciplinary discussions Is able to teach supervisory skills Uses coaching and counseling skills 3. Finance Analyzes financial reports for the restaurant to identify areas for improvement and establishes plans for progress Analyzes the restaurants P & L statements to identify areas for improvements and establishes plans for progress 4. Safety and Security Identify and resolve safety and security deficiencies, develop safety and security plans, maintain employee safety and ZAC in the restaurant Investigate accidents and their causes in the restaurant and correct Enforce all Company policies and procedures in maintaining safety and security Timely notification to appropriate parties (insurance company, human resources) when employee injury occurs Coordinate monthly Safety Committee meeting
5. Performance Reviews Responsible for the timeliness and effectiveness of all performance reviews conducted in the restaurant Perform reviews on the restaurant's established goals and objectives and take appropriate measures on under-performance utilizing discussion records and development plans 6. Equipment Analyze restaurant's equipment repair/preventive maintenance invoices and records to determine which pieces of equipment are not satisfactory and to determine if that is a result of performance, training or workmanship Analyze restaurant's energy usage, identifying excessive demand or usage and correct it 7. Public Relations Represents the Company at community events; sponsors or participates in community events; participates in outreach events; and analyzes the effectiveness of these activities 8. Retention Evaluate the crew and staff turnover and determine strategies to fix Use exit interviews when at all possible 9. Company Policies Understand, comply and enforce all Company policies on a consistent basis 10. Leadership Develop a vision for the restaurant using your Director of Operations, Company Mission Statement and management team and describe that vision to your restaurant Communicate positive values to your staff and crew Practice delegation of responsibility and authority with timely follow up Model, coach and require expectations 11. Legal Issues Understand and comply with legal requirements and government regulations Identify legal and regulatory deficiencies in the restaurant Resolve Company policies and procedures, infractions and deficiencies Notify the office of any serious legal, loss prevention, injury or compliance issue Consistent enforcement regarding disciplinary actions Complete, concise documentation with regard to Progressive Discipline 12. Team Building Create a vision with goals and objectives with your management team and implement them Develop a rapport with the other GMs in your Company 13. Marketing Understand the basic marketing principles Identify strategies to gain a competitive edge over the competition Identify preferences in customer loyalties. Proper use of the marketing calendar and POP materials 14. Business Planning Formulate an annual business plan based on your Company's direction for the coming year Both write and verbalize the plan to your DO Execute the plan 15. Succession Planning Formulate a plan to promote, develop and replace crew and staff Perform scheduled restaurant management development plans and conduct career development and planning sessions Use current programs to assist in development 16. Finance Understand sales trends both past and future Understand profit trend both past and future Develop and execute a plan to improve both 17. Service, Quality and Cleanliness Identify and resolve SQC deficiencies Complete a Restaurant Operations Assessment and complete an action plan with deadlines to correct deficiencies
Brand: Hardee's
Address: 305 West Sioux Avenue Pierre, SD - 57501
Property Description: 232 - Pierre
Property Number: 232
Hardee's | DORO Incorporated | Northland Restaurant Group LLC South Dakota jobs

Hardee's | DORO Incorporated | Northland Restaurant Group LLC

South Dakota jobs

South Dakota jobs

 South Dakota jobs  South Dakota jobs

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