Conducts or supports laboratory testing to aid in diagnosis and treatment of disease. Ensures proficiency and accuracy in all aspects of laboratory testing. Qualified as CLIA General Supervisor. Follows established procedures and uses practical judgment to recognize when test results do not conform to expectations and resolves or refers these according to protocols and procedures. Identifies direct causes of problems and uses prescribed criteria to make decisions.
All team members are responsible for bringing life to our Purpose Statement – Inspire health. Serve with compassion. Be the difference – through every action and every interaction at work.
Demonstrates proficiency, competency, and understanding of fundamental principles of clinical laboratory procedures and performs testing with precision and accuracy. Performs and reports test results for waived, moderate, and high complexity clinical laboratory procedures as assigned and as outlined in the standard operating procedures (SOPs). Escalates discrepancies to appropriate individual. Operates computerized laboratory data systems/applications as assigned. Reviews pending work using established protocol.
Promotes individual professional growth and development by meeting requirements for mandatory and non-mandatory continuing education; accesses training needs and participates in Continuing Education (CE) programs annually. Completes all required 6 month and annual competencies in required time frame and participates in or oversees proficiency testing as assigned.
Understands and complies with standards and conditions set forth by various governmental and accrediting agencies in assigned operational area. Performs competency assessments following regulatory standards. Assumes responsibility for operation of the section in absence of supervisor and serves as General Supervisor or Technical Consultant. Instructs students, new team members, laboratory support staff, and hospital personnel in procedure, technique, and theory. Maintains a safe and clean working environment and responds immediately to safety violations.
Uses the correct policies and procedures in the collection, labelling, handling and processing of all specimens. Verifies identification of the patient, specimen, and results. Evaluates specimen integrity based on department standard operating procedures (SOPs).
Operates laboratory instrumentation. Identifies real and potential situations or detects equipment malfunctions. Investigates and resolves technical problems, consults the appropriate individual as needed. Troubleshoots the problem with appropriate individual or service representative and documents appropriately. Performs and documents maintenance and function/operational checks on instrumentation.
Recognizes customer satisfaction issues and responds/escalates appropriately. Supports Prisma Health system and campus financial, customer service, and quality initiatives in a positive and productive manner. Willingly completes and performs team assignments. Participates in work unit action plans and supports department-based goals and initiatives which contribute to the success of Prisma Health.
Communicates information including critical values to other members of the healthcare team and performs required documentation. Educates and supports laboratory customers.
Participates in Quality Control (QC) and Quality Management (QM) for area assigned. Evaluates QC results for acceptability and notifies the appropriate individual of unresolved issues. Performs lookback if required. Monitors supply/reagent inventory and uses laboratory resources efficiently. Documents receipt and opening of a supply. Monitors expiration dates of all supplies and ensures adequate supplies are on hand.
Education: An Associate's degree in laboratory science or medical technology.
Experience: Two years' technical experience post training in high and moderate complexity testing.
Licensure, Registry or Certification Required: Demonstration of understanding of fundamentals of clinical laboratory procedures as evidenced by successful completion of one of the following: MLT (ASCP) or MLT (ASCP)cm or MLT (AMT). Certification must be current.
Special Training: Organizational skills, ability to prioritize tasks appropriately, basic computer skills, and knowledge of laboratory and office equipment (fax/copier) required.