Rhode Island

Customer Service Associate - North East Knitting

Job description          

Skills for Rhode Island’ s Future is recruiting candidates for North East Knitting. Please read more about Skills for Rhode Island’ s Future at the end of this job description.

COMPANY NAME: North East Knitting
JOB TITLE: Customer Service Associate
LOCATION: Pawtucket, RI
HOURS: Full-Time



Key Responsibilities:

Customer Service Staff is responsible for any and all needs, requests and/or orders for customers

Responsible for entering all orders received from customers according to customer and ISO requirements
All requests from customers for POD’ s, samples, shipping information, etc.
Issue RA’ s to customers
Answering telephone calls
Checking all picking tickets when orders are shipped
Work with in house sales staff and with outside reps for any requests they may have for customers
Various daily, weekly, and monthly reports
Any and all clerical duties
Back orders, production inventory control tickets, filing, seconds report
Other duties as assigned



Successful candidates will have:

High school level or equivalent experience preferred
Must read, speak and write English.
Must have knowledge of mathematical skills.
Must be computer literate, able to multi task and able to prioritize duties.


HOW TO APPLY
For more information and a full job description, please visit Skills for Rhode Island’ s Future website at www.skillsforri.com/jobs. Applicants interested in this position will be screened by Skills for Rhode Island’ s Future and North East Knitting will make the final hiring decisions.


WHY APPLY THROUGH SKILLS FOR RHODE ISLAND’ S FUTURE
Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work. Skills for Rhode Island’ s Future’ s team will guide and provide you with support throughout the hiring process.
Skills for Rhode Island’ s Future has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work.
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