About Andy B's Entertainment & Bowling Centers
Broken Arrow Lanes is a part of Andy B's Entertainment & Bowling Centers. Headquartered out of Springfield, Missouri, Andy B's Entertainment & Bowling Centers operates ten facilities across the Midwest. Andy B's, the company's entertainment center concept, consists of locations in Bartlett, TN; Tulsa, OK and Springfield, MO along with two new developments in Denton, TX and Branson, MO. Each Andy B's location hosts a mix of social games and attractions including luxury bowling, laser tag, virtual reality, go-karts, an arcade, alongside an extensive food and beverage offering. The company also owns and operates seven traditional bowling centers in Missouri, Oklahoma, Tennessee, and Arkansas. Andy B's Entertainment & Bowling Centers stands proudly next to their mission of bringing memorable fun to people's lives. www.andybentertainment.com
Benefits - Fun as it should be
Free bowling during off duty (you & immediate family)
50% off food & beverage while on break time.
20% off food & beverage on off duty
Medical, dental, and vision insurance available for full-time and part-time team members
Fun working environment
Job Functions: What you'll be doing
Take, prepare and serve all bar orders for beverages and/or food placed by customers and servers
Personally welcome each guest (by name is possible) within 30 seconds, communicate with them and make them feel appreciated. Make suggestions regarding food & beverage, checking on them regularly. Upon customers leaving, invite them back
Thoroughly knowledgeable on menu, food preparation, beer, liquor & wine programs
Mix ingredients such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks
Responsible for maintaining the cleanliness and organization of bar & restaurant, beer coolers & liquor storage areas
Requests proper identification from customers' purchasing alcoholic beverages when legal age is questionable under the age of 30. Consults with management on questionable identification Performs 'bar flair' while preparing cocktails and other drinks to standard, and builds guest relations by with patrons seated at the bar
Act as a server in restaurant during off-peak times, and assist servers as needed anytime
Communicates in a professional manner to ensure our guest service expectations are met to both our guests & fellow team members
Empowers him/herself to handle guest complaints immediately, exceeds guest expectations, and informs management to ensure follow-up
Maintain the cleanliness of the bar glasses, utensils, bar equipment, and bar areas
Perform all applicable opening, mid-day or closing preparation, cleaning and maintenance duties according to the requirements of your shift
Assist customers with bowling scoring (VIB bar only)
Perform duties of Server as needed over dining room or in a backup function as needed
Perform other duties as assigned and/or directed by Company management
Minimum Job Requirements
Must be at least 21 years of age to work as a bartender.
Minimum of 6 months prior job experience with cash handling and customer interaction responsibilities is preferred
Energizes people and is passionate about guest service
Maintains a positive work environment work environment with all team members and fosters a team-oriented approach to accomplish tasks
Basic math, money handling, reading skills
Basic knowledge of beer, wine, and spirits and be familiar with standard drink recipes
Attention to detail, strong organizational ability; ability to work under pressure amid distractions and interruptions
Possess good customer relations abilities, outgoing and friendly manner, courteous and cooperative attitude, team oriented
Knowledge of food and beverage specifications and workplace safety procedures
Well groomed and neat appearance
Successful completion of T.I.P.S. course within 90 days date of hire
Job Essence: 'B' the WOW factor
Be Friendly – thank them for visiting, ask open-ended questions, and listen to understand.
Be Family – act with sincerity and show genuine interest.
Be FUN – smile, show enthusiasm and excitement.
Be the BEST – be the expert, build rapport and offer sincere solutions.
Be in the Moment – make guests feel important.
Be Service Heroes – create raving fans/promoters
YOUR MISSION: BRINGING MEMORABLE FUN TO PEOPLE'S LIVES!
Andy B's/Bartholomy Bowling Centers is an Equal Opportunity Employer