Our Community Development Specialist (CDS), will cultivate partnerships and alliances within the local community that will promote brand awareness of the Microsoft Stores. The CDS must be able to construct a robust schedule of events both during and after store hours, so that Microsoft Retail brings the technology experience and excitement of our products directly to our local community. In partnership with Store leadership and Microsoft Retail Stores marketing, this role will build and sustain a viable community presence and events for local affiliations.
Working in our Microsoft Stores
When you work at a Microsoft store, you get the opportunity to showcase Microsoft devices and software to dynamic and diverse customers, students and education partners, small business owners and even enterprise employees. You’ll have the opportunity to help them through their technology journey creating loyal customers and fans for life! You’ll spend your days showing off the newest and best that Microsoft has to offer across the spectrum of devices and services, including virtual and mixed reality, where no day in-store will be static! You will be part of an energizing and supportive store team and something even greater…helping others to achieve more!
What you get in return from us
A fun work environment that is diverse, inclusive and welcoming of all
The ability to grow and explore great career opportunities across the Microsoft portfolio
Opportunities to get training and industry knowledge that will empower you to do your best work
Work and play with the latest and greatest technology
Year-round opportunities to give back and impact your local community
Competitive benefits including: healthcare, tuition reimbursement, fitness options and more
Key responsibilities in this role
Build relationships with local community groups such as schools, non-profit organizations, and small to medium size businesses (SMB)
Evangelize product offerings and cross platform ecosystem integration through in-store events and learning engagements that build on increased utilization with devices customers own and love
Effectively respond to changing in-store environment, circumstances, and situations
Ability to thrive in a dynamic and fast paced retail environment
Proactively respond and engage in efforts and activities that promote diversity and inclusion of local community
Respond to changing in-store needs by maintaining and evangelizing an inclusive greater Microsoft mindset
Tenaciously pursues positive outcomes by using effective approaches to drive in-store usage and engagement
Takes responsibility in delivering on commitments and seeks positive results that benefit the local community and our customers.
Maintain a consistent operational workflow of day to day activities in community outreach and connection that delivers both in effectiveness and efficiencies in-store
Continuously maintain product knowledge by learning through others along with self-educating, showcasing product and service offerings building on our #WeWinAsATeam culture
Foster relationships locally through unique events that drive brand awareness in our community
Feel empowered to engage with peers, store leaders, corporate and field team members in the development of innovative ways to make a larger impact within the local communities
Combines resources and joins efforts with teammates to achieve store and company goals
Use established partnerships in the community to create unique events that drive in-store traffic and reoccurring theater utilization
Partner with Business Sales Specialist to create new business connections through lead generation along with leveraging existing business contacts to engage in events hosted in-store
2 + years’ experience in community relations, event planning, project management, non-profit, or marketing outreach
This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualification may vary based on assignment or group.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.