Employee Contract Type
Regional Loss Prevention Managers are responsible for in total, the receipt of reports of losses of assets, consisting of money and or merchandise causing losses to Signet Jewelers Inc. The position further entails the investigation, determinations of loss causes, individuals responsible for such losses if warranted, the prosecution of person(s) responsible for such losses if warranted, preparation of court documents and the testifying in court on behalf of Signet Jewelers Inc. Regional Loss Prevention Managers are responsible for conducting training meetings at all levels, store, district and regional regarding loss prevention issues and trends. This position further includes the completion and assistance to the Field Audit department within the Loss Prevention Department in auditing processes when and where warranted or through the scope of an investigation. Regional Loss Prevention Managers also will and do enforce the policies and procedures of Signet Jewelers Inc., which can and does include conducting formal employee counseling’s as well as in specific instances where warranted terminations.
Manages the Loss Prevention Incident Reporting System within their own area of responsibility. Instructs and directs store-level personnel in the completion of the Incident Reporting and Uninsured Loss process.
Conducts store level investigations into suspected employee dishonesty, mysterious loss of cash and/or merchandise, and violation of company policy.
Responsible for maintaining Loss Prevention awareness throughout their region through e-mail, Loss Prevention Bulletins, and direct voice communication and to monitor the communications of the reporting Loss Prevention Managers.
Assists in the Store Audit Program through the completion of assigned One-Day Operational Audits if needed.
Represents the company in legal proceedings relating to their activities, including but not limited to, criminal prosecutions relating to theft of cash and/or merchandise from the company.
Responsible the completion of Loss Prevention Training Seminars for new locations as needed.
Manages the Loss Prevention Incident Reporting System through the completion of Incident Reports from the stores where these incidents occur, issuing of Incident Control Numbers, giving direction and instruction as to the Uninsured Loss Transfer process, and follow-up to ensure the proper closure of these incidents.
Prioritizes their reporting Regional Loss Prevention Managers positional responsibilities through the coordination of efforts with the Senior Manager’s of Loss Prevention and the Director of Loss Prevention, Home Office and Store Operations group.
Utilization of the “Behavioral Analysis Interview” to obtain admissions of theft, violation of company policy, and employee negligence.
Conducts reviews of external theft incidents to establish whether proper controls were in use at the time of the incident, and if not, whether employee negligence contributed to the loss. Coordinates disciplinary actions that result from their investigations and/or external theft reviews with the Home Office and Store Operations group.
Ensures proper documentation of employee admissions through the completion of Investigation Reports to support disciplinary action decisions, and for use in labor and/or legal proceedings. Presents documentation and testimony resulting from their investigations to local law enforcement authorities and prosecuting attorney’s offices for the purposes of obtaining criminal convictions against those responsible for theft of cash and/or merchandise from the company.
To work with local law enforcement authorities and prosecuting attorney’s offices toward the recovery of merchandise stolen from the company by means of physical recovery and/or restitution.
Facilitates Loss Prevention Training Meetings at the District Manager, Store Management, and store employee level.
Maintains Loss Prevention Awareness in their region of responsibility through the publication of losses, and prevention techniques occurring within their region.
Conducts audits of the Annual Incentive Contest to ensure proper procedures were followed in the achievement of the award.
Observes the Physical Inventory process at locations with a history of shortage problems to ensure the accuracy of the Inventory process.
Assists as necessary at the direction of the Senior Manager and/or Director of Loss Prevention in other regions of the country to support Loss Prevention Department objectives.
Prioritizes the inception of Inventory Loss Investigations with all reporting Loss Prevention Managers.
Installation review, Camera Placement, and training in all locations under the Interactive monitoring systems.
Develops and or recommends programs needed for the reduction of losses in their respective areas as well as the company.