Provides customer service and sales support to the supplier base and internal company end-users. Key Accountabilities:• Provide customer service regarding material and order status via phone and/or email• Coordinate issue resolution between customer and appropriate internal staff members (contract administration, purchasing, finance, plant, etc.)• Meet internal sales goals related to orders and customer service, and monitor own progress toward the goals.• Create, update, or maintain various reports regarding issues, orders, and sales results.• May complete order entry or quote preparation as needed/assigned.• Meets TKMNA Employee Attributes / CompetenciesThe above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Minimum Requirements:• High school diploma or equivalent• At least 2 years of previous customer service experience• Solid computer skills beyond the basic level• Strong attention to detail• Excellent communication and customer service skills; ability to resolve problems successfully; willingness to “go the extra mile” for the customer• Self-starting, dependable, accepts ownership, drives own goals/performance• Flexible in scheduling and available for overtime as needed
Our offer to you
Safety at work and Healthcare
Safety at work & Healthcare: Highest standards in occupational safety and health, comprehensive programs and measures for safety at work and preventive healthcare with comprehensive coverage and flexible options.
Security for the future
Financial security for your individual retirement plan.
Respect, recognition and appreciation of the contribution of everyone. Regular team - and social events.
Training and continuing developement options. Help to grow alongside with us, in personality and profession.
Compensation and benefits
We offer a lot: Fair working conditions and a reasonable, competitive compensation are the foundation for many more attractive benefits.
Open, tolerant and constructive work environment with a team consistent of diverse views and backgrounds.
We work together closely and respect each other, for over 200 years. If that is just as important to you as it is to us, apply now!
Copper Brass Sales NA is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly.