Ohio

Teller (Part Time)

Job description          

The teller is responsible for interacting with customers and providing exceptional service by greeting them as they enter one of our branches, and by processing financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards. This position requires professional conversations with customers to identify their needs for additional services and by introducing them to a banker.

This entry level branch position is primarily responsible for processing transactions in the branch and will be responsible for assisting the team in meeting branch goals.
Job Responsibilities: Job Responsibilities: Process Transactions/Customer Service. Greet customers and ask questions to determine their needs. Process financial transactions (cash and non-cash bank transactions, balance inquiries, cashier's checks, money orders, cash advances with credit cards, etc.) in an accurate and efficient manner in accordance with operational and regulatory guidelines. Assist with customer questions and/or issues relating to their accounts. The Teller position is one of the primary transaction positions within a branch. Meet and exceed Teller referral expectations by acquiring and maintaining knowledge of bank products and financial services. Educate customers on bank products and financial services and make referrals to a banker when a potential opportunity has been identified. This may include participation in 'Call Nights'. Maintain operational standards including balancing cash drawers at the end of each shift, processing CTR reports and transactions, and opening and closing procedures of the branch. May also include ATM and vault balancing, opening and closing procedures of the branch, etc. Acquire and maintain up-to-date knowledge of applicable policies, procedures, guidelines and bank operating systems. Job Requirements: 6+ months cash handling experience required 6+ months of finance, sales or customer service experience required HS Diploma, GED or Foreign Equivalent, required Ability to welcome and establish relationships by getting to know every customer in order to provide an outstanding customer experience. Demonstrated computer proficiency Educate clients on bank products and financial services and make referrals when a potential opportunity has been identified Strong listening, verbal and written communication skills Demonstrated ability to work well in a team environment Demonstrated ability to follow company policies, guidelines and procedures Strong attention to detail and ability to multi-task Demonstrated ability to maintain confidentiality using tact and diplomacy Maintain professional dress attire and demeanor Ability and willingness to work branch hours, including weekends and some evenings L-Hrly
Flagstar Bank Ohio jobs

Flagstar Bank

Ohio jobs

Ohio jobs

 Ohio jobs  Ohio jobs

Job Title: Weekend Operations Coordinator Department/Group: Administration
Job Description
Company Philosophy Arrow Senior Living Management believes that each employee makes a significan...

A SUBWAY® Sandwich Artist® greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional customer service is a major...

Position Overview State Farm Insurance Agent located in Akron, OH is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Matt Coyne - State Farm Ag...

Sales Associate
2019-09-17

Job Brief Sales Associate
Essential Functions: Service & Sales
Greet every customer on entry Execute Five Steps to a Sale at every opportunity Offer current promotions and special of...

The Business Development Representative (BDR) is a fast-paced, competitive role, responsible for identifying and developing new opportunities for our field sales teams to pursue. Working closely wi...

Flagstar Bank Ohio jobs

Flagstar Bank (Ohio jobs)

 Jobs in organization(state)
Teller (Part Time)
2019-09-11

The teller is responsible for interacting with customers and providing exceptional service by greeting them as they enter one of our branches, and by processing financial transactions in an accurat...