Release of Information Specialist

Job description          

Overview Full Time; Benefits Eligible
We are seeking a Release of Information Specialist - This position is responsible for the comprehensive processing of requests for medical information to include customer service for walk-ins, opening and processing incoming mail, verifying authorizations, faxing, pulling medical records, preparing letters of response, and appearing in court as needed. Responsibilities Why Nationwide Children’s Hospital The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children’s Hospital, where Passion Meets Purpose. Here, Everyone Matters. We’re 12,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we’ll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children’s Hospital. A Place to Be Proud.
What Will You Be Doing?
Responsible for location and retrieving patient information from archived charts, microfiche and film, clinic charts, and any additional information from several different computer system, at the same time as, protecting patient privacy and confidentiality and all operations, while working closely with HealthPort to ensure the highest quality and achieving the turnaround time standard of 5-7 business days. Responds to verbal and written requests for information; verifies validity of each authorization. Comfortable with faxing, receiving inbound calls and placing outbound calls related to request for release of information and provides direct customer service to walk-in requests for information. Completing form letters to accompany invalid medical record requests returned to requestors. Testifies to the authenticity of the medical information and hand-delivers medical records to court as needed and serves as a direct link to the hospital's legal services department to facilitate the processing of records needed for legal purposes.
Qualifications What Are We Looking For? To fulfill this role successfully, you must possess these minimum qualifications and experience: Current certification as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) preferred. High School graduate or equivalent required. Two years experience in hospital setting preferred (medical record experience preferred). Your Benefits, Your Wellness: As an employer, Nationwide Children’s recognizes the importance of the benefits we offer. We also recognize the importance of balancing your work and personal needs. Our benefits and Employee Wellness package is designed to: Empower you to be a conscientious health care consumer through educational and wellness activities Establish a work environment that promotes health and well-being Support your financial protection and security in retirement Most of our positions are benefits’ eligible from day 1. Minimum Physical Requirements: Sitting Constantly (66-100%) Seeing Constantly (66-100%) Talking on phone/in person Constantly (66-100%)
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.
EOE M/F/Disability/Vet
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