New York

Client Development Associate - Investment Management

Job description          

Client Development Associate - Investment Management Location: New York, New York Key Roles & Responsibilities: Support relationship management activities and provide best-in-class client service in order to expand user adoption, further integrate services into client workflow, and ensure a high level of client satisfaction Deliver client training (on-site or via WebEx) on product functionality and new releases specific to user job function and gather client feedback to support product enhancements Research market and customer developments and trends, review quarterly client results, and report findings to Relationship Managers Monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to help develop renewal proposals and identify upsell opportunities Experience/Skills: 2-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred) Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of customer satisfaction. Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Ideally experienced in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations (e.g. objection handling, overcoming gatekeepers, etc.) Strong MS office (Word, Excel, PowerPoint) skills are required Any knowledge of CRM databases (such as Salesforce.com) or research platforms (e.g. Capital IQ, SNL, Pitchbook) would be advantageous S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit, S&P Global Market Intelligence S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
S&P Global New York jobs

S&P Global

New York jobs

New York jobs

 New York jobs  New York jobs
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S&P Global New York jobs

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