As an Operations Manager of Pharmacy Specialty Operations, you will be responsible for organizing, directing and controlling the activities of professional or non- professional personnel to ensure that prescription orders are filled, checked, and shipped in an efficient and cost effective manner to achieve exceptional customer service and business profitability. Furthermore, you will direct the filling and shipping department of the Fulfillment Center to ensure that prescriptions are filled and shipped accurately and efficiently.
Ensure efficient “throughput“ of work within the filling, quality control and shipping areasEnsure proper usage and management of any/all overtimeMentor and develop the team – Build your bench….next you, next Sups, etc.Learn and understand Lean/Six Sigma ideology and how to use in day to day work functionsLook at continuous improvements – work with all employees, level I through ManagementWork on setting up daily goals and metrics – look to meet or exceed dailyEnsure efficiency reviews and talks with employees – need to meet or exceed efficiency standardsWill be responsible and respond to any/all Security, Safety and Facilities issues and escalationsOversees compliance with State and Federal regulations for designated teamsManage the P & L to ensure profitability throughout the processMeet with managers and directors of other departments to discuss cross-departmental issues and identify potential solutionsActively participate in the interviewing and selection of staffProvide coaching and counseling or disciplinary action when necessaryWork with Procurement (NBT Team) to review and monitor contracts and product acquisitionMonitor and review current contracts for pharmaceuticals, shipping, and other related supplies and servicesMeet with vendors to ensure contract adherence and to negotiate enhancements to services provided
Associate's degree from an accredited college or equivalent experienceFive years or more experience in a production/operations environmentExtensive Logistics/Warehouse experience to evaluate work and process flow to ensure optimal efficiencies
- At least three - five years of management experience
1 year or more of Budgetary and P&L management experience with analytical ability to make cost effective decisionsExperience in a high intensity, fast paced production environment
Bachelor’s Degree in business management, engineering, logistics or a related healthcare operations fieldExcellent verbal and written communication, organizational, and interpersonal skillsExperience in back end pharmacy
Associate's degree from an accredited college or equivalent experience
It’s a new day in health care.
Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.
CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.
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