New Jersey


Job description          

Employment Status
Part Time

Retail Sales Associate - Part Time
Job Description
Assists customers select merchandise by explaining the features and benefits of each product

Sells merchandise.

Provides superior customer service before, during and after the sale in person and over the telephone.

Promotes the My Borgata Rewards Club.

Responsible for maintaining and exceeding sales goals.

Gain product and sales knowledge through various manufacturers and in-house training programs.

Participate in comprehensive training that includes: company history and corporate culture, selling techniques and customer service skills.

Assists customers, handles customer relations issues and promote a positive shopping experience.

Participate in Loss Prevention programs and systems, complete all cash control procedures, analyze reports, identify and react to shoplifters, ensure price accuracy and protect store assets.

Assists in preparing store for physical inventory

Meets store and individual performance targets.

Provides answers to customer inquiries concerning billing, returns and other general service related issues.

Resolves service related problems for customers.

Insures all customer satisfaction goals, revenue, income and specific financial objectives are met.

Act as liaison with other internal Borgata departments (i.e., Security, IT, EVS, Facilities, Talent, etc.) to insure effective operation of retail outlets

Serve as role model for customer interaction.

Promote positive customer relations for all customers by providing prompt, courteous and efficient service

Solicit feedback from customers in an effort to evaluate, reward and improve

Knowledgeable and informed regarding general resort programs and services

Maintain knowledge and understanding of updated and cutting edge thinking as it relates to retail products

Actively develop good customer/member relations and seek feedback for use in program improvements

Monitor and maintain the cleanliness and orderliness of all areas.

Works diligently to support the S.H.O.W. Service Basic Standards culture and team philosophy throughout the property

Perform other related duties as assigned by the Supervisor

Comply with all departmental and Company policies

Comply with all New Jersey /CCC regulatory requirements

Maintain confidentiality of all Borgata proprietary information

Maintain accurate property information through daily use of talent portal, email and other forms of communication

Exposure to casino related environmental factors, including but not limited to, second hand smoke, excessive noise and stress related to servicing customers in a fast paced environment

Must be able to stand for an entire shift and be able to move throughout the casino/hotel areas

Must be able to work holidays, weekends, and flexible shifts/hours

Must be able to lift up to 50 pounds

Physically capable of using the required equipment and/or tools specific to position

Job Requirements
Minimum of one to two years of sales experience in a retail environment

High school diploma or equivalent combination of training and experience preferred.

Excellent Communication, organizational and mathematical skills

Ability to operate a cash register

Ability to interact with all levels of internal and external customers and personnel.

Experience in high quality, luxury-oriented resort, destination and/or retail store.

Strong administrative skills.

Must possess thorough knowledge of all Microsoft Office applications including Outlook.

Demonstrate professional verbal, telephone and written communication skills and etiquette.

Warm, enthusiastic manner, with excellent interpersonal and customer relations skills
Geo Reentry Services New Jersey jobs

Geo Reentry Services

New Jersey jobs

New Jersey jobs

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