Wentworth-Douglass Hospital, a subsidiary of Massachusetts General Hospital, is renowned as one of the largest acute care hospitals in the Seacoast region of New Hampshire and Southern Maine. At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.
1. Demonstrates competence in the performance of duties and responsibilities related to the maintaining of adequate staff.
a. Participates in the selection of candidates for open positions in his/her section.
b. Recommends personnel action to Department Director on such items as hiring, transfers, suspensions, discharging, rewarding, discipline, etc.
c. Schedules education according to the needs of the Department and staff members.
d. Schedules vacation according to Department needs.
e. Evaluates staff as per hospital policies, insuring evaluations are completed and turned in on time.
f. Revise job descriptions as required.
g. Provides orientation to new employees upon arrival.
h. Ensures appropriate department coverage
i. Evaluates staff effectiveness and identifies variances from expected outcomes.
j. Leads by example and creates a unified department environment.
k. Works close with staff to develop improved work processes.
2. Supervises the work force on a daily basis and provides the leadership and management skills necessary to direct the staff toward their organizational goals.
. Provides the needed guidance to ensure Security employees are aware of and adhere to the hospital and corporate guidelines, policies, and goals.
a. Communicates effectively with employees in an open and honest manner. Acts as the mentor of employees in matters of compensations, work assignments, working conditions, and other employee complaints or problems.
b. Provides communication methods to inform staff of necessary information.
c. Participates in hospital wide meetings, orientation, and training sessions to promote a positive security presence.
d. Provides needed guidance of all shifts to ensure the smooth operation of the department.
e. Positively promotes the values, goals, and decisions of the organization.
f. Provide guidance and coaches all members of the team for success.
g. Works in a collaborative manner with all members of the team.
3. Demonstrates competence in the performance of duties and responsibilities related to controlling traffic, parking, hospital access, policy enforcement, and building security/safety.
. Maintains accurate information on the access control system.
a. Issues and maintains a parking permit program.
b. Updates security director on a regular basis of violations issued.
c. Develop and implement process for policy enforcement.
d. Develop and maintain process to improve building and grounds safety and security.
4. Demonstrates competence in the performance of duties and responsibilities related to communicating with the Security Director, other Directors, and staff.
. Provides written/electronic reports to the Security Director such as incidents, logs, etc.
a. Provides Security Director with capital requests and other budget items in a timely fashion.
b. Keeps staff informed of information passed on by Department Directors.
c. Provides information and requests for department meeting.
d. Communicates in a positive can do manor with all Department Directors and staff.
e. Work closely with all Departments to develop better security processes.
f. Keep the Security Director informed of events as they occur.
5. Demonstrates competence in the performance of duties and responsibilities related to working with outside agencies.
. Works with local law enforcement in dealing with issues on Hospital property.
a. Works with Behavioral Health, and other such organizations, in the Emergency Department to ensure best use of staff and resources.
b. Maintains good working relationships with local and state agencies.
c. Works with local law enforcement to develop and maintain appropriate training programs.
d. Interact with outside Security associations as appropriate.
6. Demonstrates competence in the performance of duties and responsibilities related to Department Safety protocols.
. Insures that all tools are in good working order.
a. Insures all safety equipment is in good working order and in use.
b. Provides safety training to his/her staff at least annually in the use of tools and equipment.
c. Maintains safety knowledge by attending safety seminars/educational programs in his/her discipline.
d. Recommends upgrades or need for additional tools, equipment, or resources.
e. Maintain knowledge of local, state, and federal codes, standards, and laws as appropriate.
Experience Minimum Required
Over five years security experience and five years supervisory experience.
Over ten years as a security officer in an agency; over ten years supervisory experience
Education Minimum Required
Associates Degree in Business or Security/Law Compatible.
BA or BS in related field.Formal Security/Law Enforcement Courses
Training Minimum Required
De-escalation Certification (CPI/AVADE/MOOB) w/in 6 months of hireTASER Certification w/in 6 months of hireAccess control certification w/in 6 months
Special Skills Minimum Required
Ability to positively promote the values, goals, and decisions of the organization.Proven track record of successfully communicating and building relationships with people of various backgrounds, skill levels, beliefs, and values, both inside and outside
Licensure and/or Certifications Required
Driver's LicenseBLS w/in 90 days of hireIAHSS Supervisor Certification w/in 90 days of hire
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Primary Location: NH-Dover-Wentworth Douglass Main Hospital
Work Locations: Wentworth Douglass Main Hospital 789 Central Ave Dover 03820
Organization: Wentworth-Douglass Hospital(WDH)
Standard Hours: 40
Shift: Day Job
Employee Status: Regular
Recruiting Department: WDH Security
Job Posting: Aug 9, 2019