Patient Access Specialist

Job description          

Just like the children we serve, Children's is growing quickly and hiring a Patient Access Specialist to assists Behavioral Health Supervisor and Director with office operations at Behavioral Health. Including providing on-site response to front office, Access Specialists, insurance and patient issues. Essential Functions/Competencies
OUTPATIENT CLINIC REGISTRATION. Schedules appointments for new or current patients, working with caregivers or providers. When necessary complete new patient demographics and registration. Obtains complete and accurate patient, demographic and insurance information, identifying all payment sources and pre admission certification requirements to enhance the revenue cycle and prevent denials of reduction in benefits. Converts pre-registration to visit when a patient/family arrives in a timely manner. Responsible for verifying all demographic information is complete and accurate in Epic registration systems. Assembles forms as necessary. Checks patients in and notifies appropriate staff, as needed Prompts the collection of admission co-payment when identified during the insurance verification process, as necessary Obtains authorization for treatment/testing or admission from parents or legal guardian. Seeks to obtain accurate sociologic information to ascertain responsibility for signing the Authorization for Treatment. Distribute Privacy Notice top parents or caretaker and obtains written acknowledgement of receipt of notice, as necessary Assumes responsibility of daily follow up for providers assigned.
FINANCIAL RESPONSIBILTIES – Performs a variety of financial functions based on assignment within the department. Identifies, collects, and accepts copayments and payments on account at the time of registration or check-in. Refers family to Patient Accounts for assistance when required. Post payment to account at time of collection according to system protocol. Develops working knowledge of insurance companies and their requirements, as assigned Verifies Medicaid eligibility through NMES line or N-Focus/ web eligibility, and/or Americhoice, as needed Utilizes Passport electronic eligibility on all applicable payors for eligibility and to determine out of pocket patient responsibilities or utilize available websites for non-Passport eligibility inquiries, as assigned Calls insurance company to initiate the pre certification/referral process , as designated
ADDITIONAL RESPONSIBILITIES Answers and directs multi-line phone within 2-3 rings. Assists with clinics as needed Prepare monthly statistical report as requested Maintain Director Outlook calendar

Perform physical requirements as described in the Physical Requirements section

Regular attendance at work is an essential job function.

Performs other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of medical terminology. Knowledge of billing CPT and ICD coding preferred. Ability to type 40 words per minute with accuracy. Ability to pay attention to detail. Ability to provide a pleasant and welcoming appearance to all with which you come in contact. Ability to read, write, type, and follow oral and written directions. Ability to work with minimal supervision. Basic knowledge of Microsoft Office. EDUCATION AND EXPERIENCE: High school diploma or GED equivalent required. Minimum one year customer service experience required, experience in a behavioral health, outpatient, healthcare, or insurance setting preferred.
Children's Hospital & Medical Center - Omaha Nebraska jobs

Children's Hospital & Medical Center - Omaha

Nebraska jobs

Nebraska jobs

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Children's Hospital & Medical Center - Omaha Nebraska jobs

Children's Hospital & Medical Center - Omaha (Nebraska jobs)

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