North Dakota

Billing & IT Specialist

Job description          

Billing and IT Support Specialist

1
BASIC FUNCTION

1.1
The basic function of the Billing and IT Specialist is to assist the Billing and IT Department of Dakota Petroleum Services, LLC, to assist in billing, auditing, accounts receivable, technological support, and assisting with maintenance of Company Software alongside the Billing Supervisor. This is a perfect opportunity for someone who has recently or is about to graduate from an accounting or technology program.

2
REPORTING RELATIONSHIPS

2.1
The Billing and IT Specialist will report directly to the Billing Supervisor

3
AUTHORITY

3.1
The Billing and IT Specialist will take direction from the Billing and IT Supervisor, and will complete tasks and duties under their direct supervision

4
REQUIREMENTS

4.1
Requires: Bachelor’s Degree or equivalent

4.2
Must be a dynamic individual with the ability and skills to work in a team environment and has the ability to work with the The Billing and IT Supervisor to ensure all work is being accurately invoiced, proper payment is being received and the proper tech support is administered.

4.3
Must have knowledge of computers and have experience working with Quickbooks (or similar accounting software) and experience with Microsoft Office will be beneficial

4.4
Knowledge of Computers and Technology is a must;

4.4.1
Knowledge of PC hardware and able to swap out or add hardware in a PC.

4.4.2
Experienced at configuring Windows 10 Admin Accounts and Standard User Accounts

4.4.3
Experience with a Windows Network Environment

4.4.4
Experience Trouble Shooting Internet Connections

4.4.5
Experience Configuring Printers

4.4.6
Experience Installing Office 365 and setting default file types

4.4.7
Willingness to work within multiple job definitions (IT, Billing, AR).

4.4.8
Experience training others how to use technology.

4.4.9
Experience with Android OS

4.5
Customer Service Skills, required to communicate with Customers and Employees via telephone, email, ect.

5
WORKING CONDITONS

5.1
Will work in a climate controlled enclosed office with Moderate Noise levels. May also be required to work on the shop floor which is subject to extremes in temperature, and conditions that include moving around machinery and vehicles. Standard work week is 8 hours a day Monday -Friday. May occasionally be asked to work longer hours, early mornings, late evenings, and weekends.

6
DUTIES AND TASKS

6.1
Recording Payments- Record and receive payments from Customers accurately and in a timely manner

6.2
Application of Payments- Answer any questions or concerns regarding the application of payments

6.3
Invoicing – Prepare customer invoices, ensuring accurate and prompt invoicing and dispatch.

6.4
Factoring Submissions- Submit invoices to factoring company and reconcile their payments

6.5
Invoice Tracking- Use Customer’s invoice tracking systems (Open Invoice) to track invoice status and disputed invoices

6.6
Quickbooks- Create and enter invoices into Quickbooks. Use system to generate statements and record payments

6.7
Driver Tech Support- Assist both Company and Sub Contractor Drivers with issues with the company software and their Android devices

6.8
Office Software- Assist in maintenance and updates to the companys email server.

6.9
Office Hardware- Assist in maintaining and trouble shooting issues with office equipment.

6.10
Microsoft Office- Administering help with Microsoft Office accounts when needed.

6.11
Support Duties- Any business related task assigned by the Director of Finance
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