North Carolina

Police Telecommunicator

Job description          

Work involves receiving emergent and non-emergent calls, monitoring alarms, obtaining and relaying information, prioritizing calls/alarms and coordinating response procedures, dispatching appropriate public safety personnel, and maintaining public safety communications logs and databases. Employees are responsible for operating a host of complex telecommunications and computer equipment, including multi-line phone systems, multi-channel police consoles, two-way radios, scanners, and Division of Criminal Information terminals. Work requires knowledge of applicable Federal Communications Commission rules and regulations, an understanding of public safety operations, and skill in the operation of telecommunications technology. Requires ability to multi-task and to remain calm and composed in high-stress situations. Maintains confidentiality and discretion in the course of conducting business; works individually and/or with others; and adapts to change and circumstances. May require shift, weekend, holiday and/or overtime work. Minimum Qualifications: High School diploma or equivalency and demonstrated possession of the competencies necessary to perform the work. Position Number: N10570 Posting Date: 11/28/2018 Closing Date: American Recovery & Reinvestment Act Funded:
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Major Duties

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