Join a team that's been welcoming guests for more than a century. At Pinehurst we require all of our employees to display friendliness and helpfulness at all times, to Members, Guests, Visitors, Business Partners and fellow Employees. Adhere to all Property and Department policies and procedures. Observe all safety and security procedures. Use equipment and material properly. Report potentially unsafe conditions. Perform other job duties as assigned.
SUMMARY: This position primary responsibility is to serve meals to our Members/Guests. EDUCATION and/or EXPERIENCE: High school diploma or General Education Diploma (GED) and a minimum of 3 months related experience; or equivalent combination of education and experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Present menu, answers questions, and makes suggestions regarding food, Beverages, Wines and service. • Relays order accurately to kitchen and serves courses from kitchen and service bars. • Perform assigned side work. • Stock credenzas to SOP. • Greet Member/Guest in a timely, friendly, professional manner. Use Member/Guest's name at least three times during service period. • Efficiently delivers and serves food and/or beverage orders. • Station restocked for next meal. • Check out with supervisor. • Knowledgeable of menu items, preparation and prices. • Responsible for the financial accounting of each station according to established procedures. • Proper use of Infogenesis system. • Responds to and informs supervisor of any Member/Guest questions, complaints and suggestions or maintenance issues. • Attend Resort training classes as required. • Attend outlet staff meetings as scheduled. • In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. LANGUAGE SKILLS: Have the ability to read and comprehend simple instructions, short correspondence, and memos. Have the ability to write simple correspondence. Have the ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Have the ability to deal with problems involving a few concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee has the following requirements: ability to stand and walk, use hands and fingers to handle and feel, reach with hands and arms, talk, hear, taste and smell. The Employee occasionally is required to balance and stoop, kneel or crouch. The employee is occasional required to lift and/or move up to 50 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.