North Carolina

Teller I

Job description          

POSITION PURPOSE Provides exceptional customer service. Supports Business Center and Peoples Bank goals, mission statement, new initiatives and customer-focused sales culture. Processes customer transactions in a professional and efficient manner. Disburses cash accurately and maintains a cash drawer, balancing it daily. Answers customer inquiries and cross-sell products and services of the Bank. Responsible for handling customer transactions quickly and efficiently in a courteous manner within established policies and procedures and to identify and assist in customer needs in a proficient and professional manner. Meet all requirements for Teller I position. Minimum of 1 year teller or related work experience. Demonstrated capacity in customer service and team support. Demonstrated understanding of all bank policies, security and procedures. Have performed acceptably in all areas of exposure. ORGANIZATION ROLEJOB SCOPE Maintain excellent customer relations. Handle/assist customers with routine questions and concerns. Recognize customer needs and make at least 15 referrals per month. Seek out customers with complaints or problems and initiate solution immediately. Represent bank in a professional and mature manner at all times. Process various types of customer transactions and services. Balance cash daily. Assists in Branch Capture operations. Follow all outlined security procedures. Follow all outlined operation procedures. Cross train and back up – as requested – on new accounts desk. Cross train and back up – as requested – as vault teller, safe deposit custodian, drive-in window, OJT trainer and roving teller. Perform other duties as may be assigned. Maintain complete confidentiality of all customer and bank information. ESSENTIAL QUALIFICATIONS AND COMPETENCIES
Must be a high school graduate or equivalent with additional banking courses helpful. Good math skills are essential. Good communication skills and positive attitude toward sales and customer relationship development. Six months to one year cash-handling experience preferably in a financial institution is a basic requirement. Bank operations experience would be helpful in understanding why procedures are set and followed. Manual dexterity and proficiency with calculator are required. Familiarity with data entry/retrieval PC and typewriter. Must have excellent customer relation skills. CONTRIBUTION STATEMENTS ACCOUNTABILITIES Greets customers in a friendly and professional manner. Answers account inquiries and cross-sells Bank products and services to meet customer needs as appropriate. Utilizes CRM tools (i.e. Leadbuilder, 360 View) to identify and document additional customer needs and cross sell opportunities. Processes customer deposits and withdrawals in an accurate and efficient manner and maintains specified limits in cash drawer. Balances cash drawer at the close of each banking day, and 5 PM closeout processing for operations. Reconciles and/or refers problem accounts with customers who are having difficulty. Processes night deposit bags and/or mail in transactions. Balances the ATM machine and processes ATM deposits. Types Currency Transaction Reports as needed. Issues cashier's checks and money orders. Operates the drive-in window as needed. May review various reports for the branch such as kiting, overdraft and NSF reports. May issue travelers checks for customers. May process large deposits for commercial customers. May balance the vault and order cash shipments occasionally. May be assigned vault duties. Performs other duties as required. Comply with provisions of Federal & State laws & regulations such as the Bank Secrecy Act, & Reg. CC. Ability:Physical: Environment: Vision Lifting___Lbs. Noise Hearing Standing Dust Speech Bending Fumes Dexterity Visual Concentration Heat/Cold
Peoples Bank NC North Carolina jobs

Peoples Bank NC

North Carolina jobs

North Carolina jobs

 North Carolina jobs  North Carolina jobs

This position is necessary to ensure continued, uninterrupted University operations during periods of adverse weather and/or emergency situations, including those that require the University to clo...

Job Details Position : Business analyst (Trading) Write business requirements and translate them into application functional requirements for complex and exotic implementations for trading busines...


At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it ...

Financial Analyst

This position is assigned to Lineberger Comprehensive Cancer Center?s Clinical Protocol Office (CPO) and performs the following: ?Review and negotiation of complex clinical trial budgets and paymen...

To maintain clean and sanitary conditions in classrooms, labs, lecture halls, offices, common areas, restrooms and various other areas within Academic, Athletic, and Administrative buildings on the...

Peoples Bank NC North Carolina jobs

Peoples Bank NC (North Carolina jobs)

 Jobs in organization(state)
team member

Brand: Bruegger's Bagels At Coffee & Bagel Brands, our team has a common set of values that we call our Purpose & Heart. These are the behaviors that guide how we work, how we treat each other and ...

Host / Hostess



This isn’t just your next job – it’s your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest’s experienc...

Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital h...

Front Desk Agent

Job Details Hilton Garden Inn Raleigh Durham Airport a leader in the hospitality industry, is offering an exciting opportunity for a guest-focused, friendly, outgoing individual to greet and assis...


As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking...