Winter 2019/2020 Reservations Coordinator

Job description          

Yellowstone Club’s Outdoor Pursuits (OP) department is currently seeking candidates for a Reservations Coordinator.

The Reservations Coordinator assists, provides information, and books Outdoor Pursuits activity inquiries from Members and guests through all forms of communication.

Responsibilities Include:
Field activity questions through phone calls, emails, texts, and drop-ins Process reservations by phone, email, text, and drop-in Receive, relay, and confirm all Outdoor Pursuits and off-property activity reservations Work closely with Outdoor Pursuits Managers/Supervisors and other departments on providing effective communication, planning, and organization to ensure all activity needs are met Promote Outdoor Pursuits activities to Members and guests Maintain knowledge of services and activities. Know the status, rates, and benefits of all services Communicate reservations to necessary departments Perform opening and closing duties as necessary Be the initial point of contact of all Outdoor Pursuits inquiries and activities reservations Manage daily reservation system from inquiry to confirmation, including alterations to itineraries Position Requirements:
High school diploma, GED or vocational training 2 years’ experience of customer service Strong communication and correspondence skills Intermediate knowledge of Microsoft Office systems Capable to manage multiple priorities, work independently and cooperatively, and take initiative The positions offered are seasonal, full-time and located in Big Sky, MT.

Yellowstone Club offers great benefits including free public transportation from Bozeman to the Club upon hire and a complimentary meal each shift. Plus, you get to work at one of the most incredible places on earth. For more information about the Club, visit INDFOH
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The shifts/days for the position primarily include:
One shift (All Weekends and Holidays) 6 am - 2 pm One shift (All Weekends and Holidays) 2 pm - 10 pm<...

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