Montana

Winter 2019/2020 Concierge

Job description          

Yellowstone Club’s Concierge department is seeking candidates for a Concierge.

Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a strong attention to detail while multi-tasking? Value a cooperative, team-oriented environment? If so, joining the Concierge team at Yellowstone Club is the place for you! You will have the opportunity to welcome our Members and guests 'home'.

Responsibilities Include:
Initiates interaction with Members, guests, and prospective Members to obtain and disperse information. Seeks most efficient manner in which to meet Member expectations. Provides accurate and timely information regarding services, events, and greater area activities. Facilitates dining, transportation and activity reservations both on and off property. Creates itineraries for Members, guests, and prospective Members during their visit. Interfaces with other departments in order to meet Member, guest, and prospective Member requests. Assists in shipping/receiving/delivery of mail and express items, facsimiles, and messages. Enters charges for services rendered and creates client profiles using a club and resort management system. Answers Member, guest, prospect, and interdepartmental inquiries by telephone, facsimile, email and mail. Position Requirements:
High school diploma, GED or vocational training or job-related course work, preferred college degree One to two years’ experience in customer service Strong verbal/written communication, interpersonal, and analytical skills Intermediate knowledge of Microsoft Office systems Capable to manage multiple priorities, work independently and take initiative Ability to work collaboratively in a fast paced environment Able to work weekends and holidays as needed (these are our busiest times) The positions offered are seasonal, full-time and located in Big Sky, MT.

Yellowstone Club offers great benefits including free public transportation from Bozeman to the Club upon hire and a complimentary meal each shift. Plus, you get to work at one of the most incredible places on earth. For more information about the Club, visit www.yellowstoneclub.com. INDHOTEL
Yellowstone Club Montana jobs

Yellowstone Club

Montana jobs

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Yellowstone Club Montana jobs

Yellowstone Club (Montana jobs)

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