Minnesota

Inside Sales, Smart Club

Job description          

We are currently hiring an Inside Sales specialist to drive customer membership of our in-home preventative maintenance club. This role will bring together our service experts & home owners by proactively addressing their heating & cooling needs. Twin Cities’ customers have trusted Standard Heating & Air Conditioning for their home heating needs since 1930. Our employees are innovative, independent, problem-solvers who make a difference by providing unsurpassed customer service. We hire people who are enthusiastic, strive to do the right thing, & are energized by engaging with our customers. We work hard to create a great customer experience, & we truly enjoy what we do. Top reasons to work at Standard Heating & Air Conditioning: Outstanding wages Comprehensive health benefits 401k match (amazing) Industry leading vacation & holiday paid time off Ongoing training & tuition reimbursement program Advancement opportunities, amazing co-workers & so much more! Essential responsibilities of the Customer Retention Specialist role include: Promote Smart Club memberships to new customers & collaborate with other departments to improve club participation Manage club membership to include tracking, reporting & trend analysis Deliver professional & timely customer service to internal & external customers Responsible for retention for cancelled & expired club customers Answer inbound calls as backup to Customer Service Representatives as needed Assist Customer Service Supervisor with all club related duties Requirements Required skills and abilities: Excellent customer focus and problem solving ability Previous outbound phone sales experience preferred Computer experience and data entry accuracy required Able to perform independently as well as part of a team Diploma required, college experience or degree preferred We conduct pre-employment drug-screening, physical & a complete background check. EEOE
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Standard Heating & Air Conditioning Minnesota jobs

Standard Heating & Air Conditioning

Minnesota jobs

Minnesota jobs

 Minnesota jobs  Minnesota jobs

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Standard Heating & Air Conditioning Minnesota jobs

Standard Heating & Air Conditioning (Minnesota jobs)

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We are currently hiring an Inside Sales specialist to drive customer membership of our in-home preventative maintenance club. This role will bring together our service experts & home owners by proa...