LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people.
Responds to patient referrals within an hour of notification of the referral.
Visits the patient to explain doctor’s orders, services and LHC Group procedures and obtains all necessary information to facilitate transfer.
Completes an accurate and comprehensive pre-admission screening of patients that are referred to the LTAC.
Verifies address, phone number and payer information, and coordinates the organization and transferring of orders and referral information to the applicable facility staff.
Reviews patient pre-admission screening with the Medical Director within 1-2 hours.
Notifies the referral source of acceptance or denial of a patient within 2 hours of receiving the referral.
Required to obtain Administrator and DON final approval on all recommended admits.
Actively participates in daily staff meetings at the facility to ensure patient satisfaction and to validate continuity of care.
Participates in meetings as scheduled with staff, DON, Medical Director and Medical Advisory Board.
Attends monthly calls and company provided in-service when required.
Provides educational in-services to effectively communicate the features, benefits and specialty programs of LHC Group LTAC and to educate staff as to what services are available.
Develops and improves relationships with referring physicians and other entities in the primary target markets.
Locates and educates new referral sources on the value of our unique services and programs.
Demonstrates a desire to promote the LHC philosophy, 'It’s All About Helping People' and seeks ways to facilitate helping more patients.
Communicates with growth team and continually analyzes best practices and opportunities to provide care to and reach any underserved population within our service areas.
Develops and implements an effective census growth plan for achieving a budgeted admit goal.
Maintains appropriate statistics and generates reports as required by the facility’s policy and procedure.
Follows-up on internal and external barriers as related to the referral/admission process to ensure rapid solutions.
Reviews and provides to the facility Administrator on a monthly basis written analysis of referrals that were not admitted and recommends a plan of action to promote appropriate referrals.
Effectively, ethically and professionally promotes LHC Group at conventions, seminars and professional meetings.
Actively implements new ideas to promote the facility and the services it provides.
Maintains and promotes good public relations with the community by actively participating in opportunities to promote and market.
Practices performance management with an ultimate goal of increasing admits.
Models and fosters open communication among departments, teams and individuals.
Exhibits diplomacy and team-building skills in accomplishing responsibilities.
Allocates the appropriate level of resources based on the priorities.
Demonstrates personal responsibility in regards to time management.
Attends Referral Development meetings as directed by the Administrator.
Accepts/incorporates constructive feedback from peers/superiors.
Maintains confidentiality at all times and is ethical in manner when dealing with physicians, staff, patients and families.
Completes all required expense paperwork and scheduled events in the Playmaker CRM database in line with company policies.
Formal Education: Associate Degree or certification equivalent
Experience: 1 year
License, Registration, and / or Certification Requirement: Yes
One (1) year acute care hospital
Must have independent means of transportation, possess a valid driver's license and the ability to
Automobile LIABILITY insurance coverage must be
Current RN, LPN/LVN or RT license in state of practice or other professional licenses as applicable
Must have computer skills with knowledge of spreadsheet and word processor
Clerical and business machine skills and knowledge of business
Good organizational and personal communication
Understanding of LTAC Industry
This position with represent the Shreveport, LA Markets and will report to LTAC Hospitals in Monroe and Natchitoches