Kentucky

Client Service Coordinator

Job description          

We are a personal service agency that specializes in providing personal and companion care for senior adults in their homes. We supervise caregivers that are our employees. These individuals are experienced, bonded and insured.

The Client Service Director is a full-time salaried position.

Responsibilities:
1. Doing in-home initial assessments with the client and family to introduce and begin services with a new client.

2. Developing a plan of care for all clients and overseeing that caregivers are properly administering the care.

3. Giving assistance in selecting the right caregivers for the clients to insure a smooth and uninterrupted flow of service to the clients.

4. Helping with the scheduling of caregivers to make sure that all shifts are covered.

5. Accept on-call duty averaging two weeks per month in which you will have our office cellphone for call-outs or emergencies.

Qualifications:
Professional experience in the field of customer service Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently Must have experience using telephones with multiple lines, multi-task on several calls and maintain professionalism and patience with a fast paced environment The person filling this position should have experience in hands-on assistance of senior adults in a facility or home setting. Applicants are encouraged to include a resume and can attach a cover letter giving other pertinent information along with salary expectations if desired.

We are an Equal Opportunity Employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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We are a personal service agency that specializes in providing personal and companion care for senior adults in their homes. We supervise caregivers that are our employees. These individuals are ex...