Front Office Team Member – Business Assistant
Come Join our Successful Dental Practice as an Office Assistant - Business Assistant
A Heartland Dental supported office is looking for responsible, determined Dental Office Assistant - Business Assistant to join our dental office. The Dental Business Office Assistant will handle various administrative tasks in our front office area. The Dental Business Office Assistant role plays an important part in communicating effectively with patients and maintaining an organized administrative schedule. Our dental office is committed to providing optimal dental care, so if you think you have what it takes to help us accomplish this task, we’d love to hear from you. Compensation will be based on experience.
Monday: 10:00 - 7:00
Tuesday: 09:00 - 5:00
Wednesday: 08:00 - 5:00
Thursday: 07:00 - 4:00
Friday: 08:00 - 3:00
We understand that you work hard, which is why each supported location provides an excellent compensation and benefits package. Additionally, Heartland Dental’s extensive training and continuing education opportunities are unparalleled and exceed industry norms. Each supported location invests heavily in your professional and personal growth and wants to see you succeed. If your career ambitions include leadership and further advancement, our network of supported locations offer many opportunities to help you meet your goals. Heartland Dental’s network of supported locations is expected to double in size within the next five to seven years and new opportunities will be created to support that growth.
Medical and prescription drug insurance
Free dental services for yourself and your dependents minus lab fees
Vision care support
401(K) retirement plan
6 paid holidays off
Team-focused, uplifting and educational work culture
Potential for 2 weeks vacation available
The Dental Business Office Assistant will maintain and organize all administrative functions in the front office, including reception tasks – receiving and distributing office mail and email, answering the office phone and distributing calls or messages accordingly, communicating patients’ arrival promptly, managing administrative records and pulling/filing office charts among other duties. The Dental Business Office Assistant will also work with administrative scheduling, including maintaining office records, documenting patient dental treatments and transactions, following office procedures for patient referrals and scheduling of office appointments. Other duties include maintaining office accounts receivable information, making financial arrangements with patients before treatments and ordering office and administrative supplies.
Outstanding written and verbal communication skills
A friendly, positive demeanor with patients and supported dental office team members
Great administrative organizational skills
Strong computer skills and the ability to learn new programs
Must demonstrate a thorough knowledge of dentistry and dental procedures
Exceptional customer service skills
Ability to travel for training, occasionally out of state
Dental experience a plus
Associates degree preferred, but not required
Heartland Dental provides all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.