Opti-Life Member Services Associate

Job description          

Position Title: Member Services Associate
Location: Opti-Life
Type: Part time

We improve life and we’re here to serve. What you do is something special and contributes towards improving health within your community. Join our team of full time and part time staff at Opti-Life. Our facility is managed by Power Wellness Management, a company that specializes in managing state-of-the-art medically integrated health and fitness centers. Power Wellness is a medical fitness industry pioneer who improves the lives of clients with a unique and customized approach to medical fitness center development and management. Their turnkey method takes away the stress of the development and management process allowing clients to focus on other areas of their business.

The part time Member Services Associate is responsible for providing the highest level of customer service to members, guests and prospects of the facility, as well as, membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention.

Essential Responsibilities of Part Time Member Services Associate:
1. Oversee interactions at the service desk including opening and closing procedures, answering phones, point-of-sale transactions, guest registration and fees, student and college guest passes, check in guests/members for all scheduled appointments, accepting member feedback, accepting and returning lost and found items, guest/member check in, and the provision of information pertaining to all scheduled activities and events including sign up and fees if applicable.
2. Promote and effectively sell memberships and all ancillary services included but not limited to personal training, massage therapy, medically-integrated programs, and nutrition services.
3. Schedule all appointments via core business software (Compete), including reminder phone calls, cancellations and notifying associates of appointments per policy.
4. Knowledge of all opening and closing procedures, including balancing of drawers from daily sales, proper knowledge of credit card and check policies and use of cash drawer.
5. Proficiently enroll members via contract, explaining membership, obtaining signature and payment and providing member handbook.
6. Effective radio communication with all departments as needed.
7. Work towards achieving established satisfaction metrics such as Secret Shops and Member Survey scores as it relates to member and guest satisfaction.
8. Maintain an average of 5 working shifts per month to ensure ability to perform job.
9. Must be able to stand for length of shift (generally 3-6 hours at a time).
10. Other duties as assigned.

Qualifications for Part Time Member Services Associate:
High School diploma or GED preferred. 1 year certificate from college or technical school preferred. Minimum 6 months of related part time experience or part time training preferred. 2-3 years of part time sales, reception and computer skills preferred. CPR/AED certification required within 90 days of hire (provided by Power Wellness). Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner. Ability to multi-task and maintain a controlled and professional demeanor. Proficient computer skills. We Improve Life By Delivering Excellence In Health, Fitness & Wellness Management.

Integrity * Excellence * Humanity * Passion * Creativity * Humility
PVH Kansas jobs


Kansas jobs

Kansas jobs

 Kansas jobs  Kansas jobs

Reynolds and Reynolds is seeking motivated and hard-working Entry Level Software Sales Trainees to join our growing team. As an Entry Level Software Sales Trainee, you will enroll in our 12 month t...

Company Name: Dillons
Position Type: Employee
FLSA Status: Non-Exempt
Position Summary: Provide technical assistance to the Pharmacist in all areas that a non-pharmacist can legally pe...

Why LLS How many people can answer the question, 'What do you do for a living?' with the answer, 'I help find cures for cancer.' At LLS, employees take our mission seriously. Whether you work in on...

Back of House

Ask for your free pizza after interviewing
Job Posting Position: Back of House Job Description: If you’re craving a change from the ordinary food service job, if you want to work for a company...

Your passion for the customer relationship is infectious—it drives your hard work—showcased by your strong track record of successful results. You have the ability to influence those around you, st...

PVH Kansas jobs

PVH (Kansas jobs)

 Jobs in organization(state)

Position Title: Member Services Associate
Location: Opti-Life
Type: Part time

We improve life and we’re here to serve. What you do is something special and contributes...

Looking for a full-time hotel groundskeeper to fulfill a variety of diverse and unique tasks including the maintenance, repair, protection, and overall appearance of the hotel grounds. Hotel Groun...

We're hiring a Sales Associate!

Power Wellness, the leader in health, fitness and wellness management is looking for great sales associates to join our team. If you are someone who is just...

Nutrition Coach

Description Life Time Training helps members achieve their health goals by connecting them with our skilled fitness professionals. Whether it’s Personal Training, Pilates, Team Training or working ...

Fitness Coordinator

Position Title: Fitness Coordinator
Location: Opti-Life
Type: Part time + Personal Training hours

We improve life and we’re here to serve. What you do is something spe...