Indiana

Customer Service - Seasonal

Job description          

Primary Function: Provide outstanding customer service by professionally handling contacts from customers in a fast-paced environment Job Duties: Professionally handle incoming contacts from customers Sales contacts include entering orders, answering product questions, helping customers shop online, and assisting with planning events Service contacts include answering questions regarding order status and tracking, resolving order issues, and negotiating discounts Up-sell products and services Provide substitute suggestions for out of stock items Use good judgment and make quick decisions on behalf of the customer and company Between calls work reports and complete other tasks such as entering mail/fax orders and answering emails
Qualifications: Excellent phone etiquette skills Outstanding communication skills; verbal and written Strong attention to detail, accurate, organized Able to multi-task Strong spelling and reading comprehension Strong basic math skills Able to deal with difficult customers Computer literate Strong problem solving and decision making in pressure situations Self-motivated, positive, and professional Education: High School diploma or equivalent Experience: Customer Service and sales experience is preferred Work Environment: Office
*Successful passing of background check required*
Shindigz Indiana jobs

Shindigz

Indiana jobs

Indiana jobs

 Indiana jobs  Indiana jobs

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Shindigz Indiana jobs

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