Illinois

Customer Fulfillment Specialist

Job description          

Overview Good people, working with good people, for our common good.
Sound good?
KeHE-a natural, organic, specialty and fresh food distributor-is all about 'good' and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you! Primary Responsibilities The Customer Fulfillment Specialist has ownership of customer-specific demand forecast accuracy and resultant outbound fill rate for assigned key account(s). This role will create and evaluate the account’s statistical forecast and support event based movement related to promotional activity, new product placement, and increased points of distribution. Additionally, the Customer Fulfillment Specialist will represent the KeHE supply chain organization to the account team and facilitate seamless integration between customer and KeHE order management processes & systems. As with all positions at KeHE, we expect that all actions will be consistent with KeHE’s Mission, Vision and Values. Essential Functions Deliver targeted results for all account-level performance metrics: forecast accuracy, outbound fill rate, promotional execution, inventory turnover, and spoils Partner with the appropriate Sr. Demand Forecasting Lead to integrate account demand into the overall DC/item forecasted need Monitor and manage promotional demand readiness and account execution Utilize internal data to quickly recognize changes in item-level sales trends to drive a proactive response across the supply chain Lead regularly scheduled meetings with the assigned key account teams to review performance to KPI’s, growth opportunities and trends, plans for at-risk inventory, new business/sku offering inventory status Provide data driven insight and actionable feedback to assigned key account teams regarding quality/accuracy of non-historic sales projections Minimum Requirements, Qualifications, Additional Skills, Aptitude Bachelor’s degree in Supply Chain Management, Finance, Engineering or related field. Previous experience in customer service and/or sales support role Qualifications / Additional Skills / Aptitude: Outstanding analytical skills with demonstrated success organizing, analyzing and accurately interpreting large amounts of data Forecasting/planning in a high sku, slow movement environment Prior experience using advanced planning systems such as JDA Demand, SAP/APO, Manhattan, etc. Outstanding communication (both verbal and written) and relationship management skills. Capable of influencing & educating key account team on supply chain and forecasting success factors Ability to prioritize workload to have the most significant impact on customer satisfaction and performance to KPI’s Proficiency in using Excel, COGNOS, Access and other similar tools Prior experience in food industry and/or code sensitive product environment preferred Requisition ID 2019-5777
KeHE Distributors Illinois jobs

KeHE Distributors

Illinois jobs

Illinois jobs

 Illinois jobs  Illinois jobs
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KeHE Distributors Illinois jobs

KeHE Distributors (Illinois jobs)

 Jobs in organization(state)

Overview Good people, working with good people, for our common good.
Sound good?
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BID/JOB ANNOUNCEMENT
IF YOU ARE A CURREN...

Overview Good people, working with good people, for our common good.
Sound good?
KeHE-a natural, organic, specialty and fresh food distributor-is all about 'good' and is growing, so there...