Illinois

Morning Member Services Representative

Job description          

Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests from 6:00am - 1:00pm. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Handle sort and organize previous days paperwork for review by facility manager. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member’s accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.
Planet Fitness - DuPage, IL Illinois jobs

Planet Fitness - DuPage, IL

Illinois jobs

Illinois jobs

 Illinois jobs  Illinois jobs

Job Description

In this sales role, you will quickly identify the needs of our prospective residents to help them find the perfect apartment home.You will be rewarded for your sales perfor...

Our growing, full-service semi trailer dealership has immediate openings. We are hiring energetic, self-motivated, experienced individuals. You will be responsible for diagnosis, repairs, and inspe...

Utilizes a defined skill set consistent with the basic educational program, certification, and relevant work experience to deliver direct care to the patient in the ambulatory setting. Working unde...

CohnReznick currently has an exciting career opportunity in the Tax team located in our Chicago office. We are looking for an Experienced Tax Associate to join our team.
If you are: A highly d...

The Manager of Program Delivery and Change will lead efforts to create strategies, communication plans, and implementation plans to drive effective change for CDW’s key business initiatives. The ro...

Planet Fitness - DuPage, IL Illinois jobs

Planet Fitness - DuPage, IL (Illinois jobs)

 Jobs in organization(state)

Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospectiv...