Iowa

Server - Market Grille

Job description          

Job Title: Server FLSA: Non-Exempt

Department: Market Grille Revision Date: 03/2016

General Function

Provides prompt, efficient and friendly customer service. Responsible for taking and delivering food and beverage orders to patrons in the Hy-Vee dining setting. Ensures correct and prompt delivery of food.

Reporting Relations

Accountable and Reports to: Restaurant Manager; Assistant Restaurant Manager; Food Expeditor/Expo

Direct Reports: None

Primary Duties and Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store Makes an effort to learn customers' names and to address them by name whenever possible Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders Check with customers to ensure that they are enjoying their meals and take action to correct any problems Collect payments from customers Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to restaurant staff Prepare checks that itemize and total meal costs and sales taxes Take orders from patrons for food or beverages Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required Present menus to patrons and answer questions about menu items, making recommendations upon request Clean tables or counters after patrons have finished dining Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine Stock service areas with supplies such as coffee, food, tableware, and linens Maintains strict adherence to department and company guidelines related to personal hygiene and dress. Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time.
Secondary Duties and Responsibilities
Washes dishes as necessary Orders product and supplies as necessary Performs other job related duties and special projects as required
Education and Experience

No education requirement. 0 - 2 years of related work experience

Knowledge, Skills, Abilities
Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables Ability to do simple addition and subtraction; copying figures, counting and recording Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing
Working Conditions

The duties for this position are normally conducted in a store/restaurant environment. This is a fast paced atmosphere which requires significant contact and communication with others, with great attention to customer service.

Equipment Used to Perform Job

Standard tools and equipment used in a serving environment including Bar code reader, cash register, carving knives, credit card processing machines, paging equipment, POS printers, POS terminals and POS workstations.

Physical Requirements
Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, prolonged standing and walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
Contacts

Has constant contact with the general public and customers
Wireless World Iowa jobs

Wireless World

Iowa jobs

Iowa jobs

 Iowa jobs  Iowa jobs

Duties Summary The Iowa City VA Health Care System (ICVAHCS) in conjunction with the University of Iowa Hospitals and Clinics (UIHC) is seeking a Neurologist to be appointed 6/8ths at the Iowa City...

Mechanic
2019-08-17

General Info: Job Type: Full-Time Minimum Years of Education Required: Associates degree or equivalent from two-year college or technical school.
Minimum Years of Experience Required: Six mont...

Overview Patient Transport contributes to patient care by moving patients throughout the facility via wheelchair, stretcher, bed or other appropriate means.? As a member of patient transport you wi...

Position Title: Member Services Associate
Department: Member Services
Type: Part time

Summary:
We improve life and we’re here to serve. What you do is something special and con...

Riverside Technologies is currently seeking a Computer Repair Technician to work in the Des Moines, Iowa area. Duties will include but not limited to:
Communicating accurately, concisely, and p...

Wireless World Iowa jobs

Wireless World (Iowa jobs)

 Jobs in organization(state)
Dishroom Clerk
2019-08-17

Job Title: Dishroom Clerk FLSA: Non-Exempt

Department: Hickory House Revision Date: 05/2018

General Function:

Keeps dish area clean and washes daily dishes, utensils and ...

Job Title: Server FLSA: Non-Exempt

Department: Market Grille Revision Date: 03/2016

General Function

Provides prompt, efficient and friendly customer service. Responsible...

Produce Clerk
2019-08-17

Job Title: Produce Clerk FLSA: Non-Exempt

Department: Produce

General Function:

Provides prompt, efficient and friendly customer service. Handles food in a safe manner an...

Night Stocker
2019-08-17

Job Title: Night Stocker FLSA: Non-Exempt

Department: Grocery Revision Date: 03/2011

General Function:

Unloads product, opens containers, stocks shelves, and rotates prod...

2pm-10pm Shift Full time Shifts Available Sign on Bonus!
Now hiring Certified Nursing Assistants (CNA)

Full-time, Part-time and Per-Diem positions available
We Offer: Great Pay ...