Goodwill is looking for someone with a craft trade in selecting high-end products (antiques, collectibles, electronics, furniture, etc) to sell on our E-Commerce website.
GENERAL DESCRIPTION OF THE POSITION
The E-Commerce Outlet Processor will work in a fast paced production environment and will be responsible for selecting quality high-end products (antiques, collectibles, electronics, furniture, etc) from our Outlet staging area to sell online at Shopgoodwill.com, our E-Commerce website. This position works closely with Outlet Manager to ensure timely and efficient rotations to Outlet sales floor and sales from the E-commerce web-site. Performs researching responsibilities including cost comparisons and authentication of items. The E-Commerce Processor performs the following duties personally:
ESSENTIAL DUTIES AND RESPONSIBILITIES
The E-Commerce Processor will be assigned a primary area of focus, but may function in the other areas as business needs dictate.
Production Processing Duties:
Selects quality high-end products from Outlet staging area before rotation.
Organizes containers using pallet jack and other industrial equipment.
Grades items in good condition: only pass product with $25.00 or higher value downstream.
Cleans and test items as needed.
Keeps accurate and efficient order of inventory items.
Coordinates with shipping department to ensure accurate movement of product.
Review and print reports of paid items and sales.
Packages items safely, using proper-sized boxes, bubble tape, impact cushions and packing peanuts.
Utilizes tools such as scale, measuring tape and tape gun.
Safe guards all selected items for E-Commerce sales, ensuring the processing area is secured and locked.
Sorts jewelry and other items when needed.
Reviews relist and recycle reports.
Pulls recycled items as needed.
Performs quality inspections to ensure merchandise meets quality control standards.
Meets or exceeds productivity standards for assigned duties.
Builds and maintains effective quality working relationships with management, co-workers, customers, and donors.
Uses effective written and verbal communication. Use good interpersonal skills, treating everyone with dignity and respect.
Advises supervisor of significant and unexpected problems immediately.
Promotes and demonstrates teamwork and cooperation.
Follows all Goodwill policies and procedures. Follows safety rules and regulations. Acts safely at all times.
Fills in to work in other areas (tipping, training and sorting) of the Outlet department as needed.
Works flexible schedules, overtime, weekends, evenings and holidays, if required.
Performs other related duties as assigned.
To perform the job successfully, an individual should demonstrate the following competencies: Quality & High Productivity, Thoroughness, Customer Service, Problem Solving, Responsibility, and Team Work.
EDUCATION and EXPERIENCE
High school degree or equivalent (GED) is required. E-Commerce research and listing experience is required; or equivalent knowledge from personal on-line sales experience is required. Knowledge of one or more of Goodwill’s product sale lines (e.g, glassware, musical, jewelry, art, electronics, and cameras) is required. Experience using or knowledge of digital camera use is required.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to high. Duties and responsibilities are usually conducted in a fast-paced warehouse environment, with protection from weather conditions but not necessarily from temperature changes. However, as business needs dictate, employee may travel to Goodwill Retail and Operations locations where environmental conditions may vary. Subject to atmospheric conditions such as fumes, odors, or dusts. Employee may travel approximately 5-10% of the time when needed.
The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance.