Insurance BPS CSE
Cognizant’s Insurance (INS) Vertical is seeking a Client Services
Executive-BPS to be actively involved in continuing to grow our Insurance
footprint and assist the Client Partner (CP) in growing key Insurance accounts.
In this role, the Client Services Executive will balance client/project responsibilities
with business development and sales responsibilities including identifying,
qualifying and closing new business opportunities. The position also requires working with and
leveraging a top-notch client management and consulting team. The individual
will be responsible for overseeing high quality delivery while developing
strategies and tactics for further penetrating the account and cross selling CTS’s
emerging services. The Client Services Executive will support the CP in
achieving “trusted advisor” status and have a mix of strategic and tactical
Market Leadership: creates sales
strategies and plan for the Client Partners review and for its incorporation
into the broader client strategy and plan.
Relationship Management: executes and manages
the account plan under the guidance of the Client Partner. Invests time in
strengthening existing client relationships. Participates in reviews and
provides educated and relevant perspectives
Business Development: responds to and
deliver on client requests; responds to RFP’s. Identifies opportunities in
BPS/Ops space, makes proactive proposals to client in line with account
strategy. Obtains the approvals to pursue opportunities. Engage the relevant
team for solutions.
In collaboration with Insurance
vertical team and or other horizontals:
propose/recommend solutions that are aligned with business priorities, receive
buy-in and are delivered effectively and efficiently.
short-term change initiatives (“quick wins”) in close cooperation with business
and technology leadership, in order to help bolster long term partnership
Responsible for the day-to-day
management of overall relationships in his/her area, program risks, issues,
conflicts, priorities, communications ensuring the delivery of new
The qualified candidate will have:
10 years of Sales Experience focussed on Selling BPS/Automation
Solutions with 3 to 5 yrs Insurance Industry experience (P&C markets) is
Previous experience in account management with P&L responsibility of
$10 Million+ with consistent track record of securing YoY growth
track record in successful delivery of technical/ management consulting
services, preferably gained at a top tier consulting firm.
experience in the areas of resource management (financial, cost and
asset), preferably with a mix of consulting and operations experience.
client management skills and experience.
Strong management experience with excellent communication skills,
stakeholder management, change management, and risk management.
Business process transformation experience focused on
customer experience, simple solutions, and automation/efficiency.
Knowledge, Skills, Abilites:
Being able to
work with client COO and Business teams to create and recommend an
enterprise Operations strategy
Conversant with business
processes, models and automation solutions (IPA/RPA) and ability to sell
them across multiple business lines – P&C, L&A, Group and Retirement.
responsibility with a track record of building a high-growth business
within Insurance P&C / L&A BPS services or Consulting or relevant
record of growing a business successfully over the years through strong
client relationships and a deep understanding of the insurance Operations
Able to engage COO-level
and COO-1 level executives in detailed BPS deal, solution, transition, and
transformation shaping discussions.
recommend and drive deals with synergies between IT org and COO org.
Effectively communicates with stakeholders at all levels
including COO, LoB Owners, and his/her direct reports.
Life & Annuities – Should have a decent
understanding of all functions and processes, from distribution to
claims. Should possess knowledge of solutions for L & A, Group and Retirement
Property & Casualty - Should have decent
understanding of P&C solutions covering everything from distribution
Ability to work
collaboratively in a virtual and highly-matrixed environment.
Lead large-scale teams including business, technology, and
multiple third-party suppliers
and facilitation skills.
strong leadership skills, particularly with highly diverse teams.
of Information Systems/Business Consulting Methodologies.
Ability to grow
into having a senior executive presence – possesses an interest and
passion toward engaging senior level executives in grasping and enabling
fundamentals of business change through consulting solutions.
relationships: strengthening partnerships by focusing on exceptional
client experience, risk management and value realization built on the
foundation of Cognizant leadership capabilities.
finance, marketing and business strategy.
communication and drive results.
Employee Status : Full Time Employee
Shift : Day Job
Travel : Yes, 50 % of the Time
Job Posting : Sep 11 2019
About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
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