Arizona

Automotive Advisor

Job description          

At AutoNation, doing what’s right by the customer comes standard at 300 locations coast to coast, so it’s no wonder we have served over 10 million happy customers. As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles. We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Service Advisor and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you. Position Overview Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe. What Will I Do Every Day? Set, confirm and prepare for appointments with customers so they can have a great service experience Meet or exceed targeted sales goals & the targeted customer satisfaction index Greet customers in a friendly manner when they arrive Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle Produce repair orders for customers, including cost and time estimates, with full transparency Communicate frequently with technicians and parts associates to ensure timely completion of work Follow up with customers on the status of their vehicle, based on how the customer wants to be informed Follow up with customers to ensure satisfaction Gain superior product knowledge to effectively help customers Provide an exceptional customer experience to drive loyalty What are the requirements for this job? High school diploma or equivalent Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Prior sales experience preferred but not required Demonstrated communication, consultative, interpersonal and organizational skills The willingness to follow up with customers Experience and desire to work with technology Valid in-state driver’s license and an acceptable, safe driving record Why should I come work for AutoNation? You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect
AutoNation is an equal opportunity employer and a drug-free workplace.
AutoNation Hyundai Tempe - Autonation Arizona jobs

AutoNation Hyundai Tempe - Autonation

Arizona jobs

Arizona jobs

 Arizona jobs  Arizona jobs

HOAMCO is hiring an Administrative Assistant for our Architectural Department in our Prescott Corporate Office.

The Administrative Assistant will help ensure that the HOA Community constru...

Get Paid To Work Some Of The Valley's Greatest Events!!
We are looking for customer service driven people to work at our exciting events. If you have great customer service skills this is a p...

Dishwasher
2019-09-15

Become part of our family and join our team! Arizona Country Club is currently accepting resumes for Dishwasher Who are you? Do you take pride in your organizational skills and work ethic? Are some...

Courtesy Clerk
2019-09-15

Providing customers with superior service, courtesy clerks bag customer orders, take their purchases to the customers’ vehicles and retrieve carts in an efficient, safe and courteous manner. Courte...

Parts Driver
2019-09-15

Rush Truck Centers opens the door to the world of opportunity. We are a multibillion dollar solutions provider to the commercial vehicle industry with the largest network of commercial vehicle deal...

AutoNation Hyundai Tempe - Autonation Arizona jobs

AutoNation Hyundai Tempe - Autonation (Arizona jobs)

 Jobs in organization(state)
Automotive Advisor
2019-09-11

At AutoNation, doing what’s right by the customer comes standard at 300 locations coast to coast, so it’s no wonder we have served over 10 million happy customers. As a Service Advisor, you’ll be p...

Porter, Service
2019-08-29

Position Overview The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles.
What are the day-to-day responsibilities? Assist ...

Sales Associate
2019-08-17

Position Overview As an AutoNation automotive Sales Associate, you’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best...