Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
What you'll do...
Manages project team User Experience (UE) deliverables by establishing and communicating project needs and measures of success to all functional leads (Design, Architecture, Prototyping, and Writing); directing cross-functional collaboration activities; driving the attainment of project goals; creating customer experience scenarios; advocating for the customer in experience workflow; requesting and attending usability sessions; participating in brainstorming sessions; presenting user experience flow and project decisions to all levels of leadership; and negotiating product feature trade offs and impact to product development lifecycle with Engineering and Product Management.
Supports User Experience strategy and innovation by evaluating the current competitive landscape for compelling customer experiences; analyzing future trends and forecasts in related fields; constructing compelling artifacts outlining present conditions and proposed solutions; and presenting information within and across the organization to gain strategic alignment and encourage change.
Creates the User Experience designs (user interface design comps, visual design specs, prototypes, and other visual assets) for medium-sized, diverse projects (i.e. new check-out system) by participating in overall project design definition activities; defining methods to be used, including competitive audits and secondary research; driving creation of designs, and specs that will advance the company's merchandising, business, marketing, and branding objectives; presenting designs to project and business teams for review; and working with Engineering leads to determine efficacy of given solution.
Mentors Associate Designers and Designers in day-to-day User Experience design methodology and principles by providing guidance on project-based design tasks; and creating educational design modules for the User Experience practice curriculum.
Leads medium-sized, diverse, cross-functional User Experience (UE) projects (i.e. new check-out system of 70+ pages) to generate the overall user experience solution and deliver usability on product within feasibility limits by coordinating all of the UE (Design, Architecture, Writing, Prototypes) and Research (market and user research) activities and deliverables to plan, test and execute the recommended user experience to the Product Manager.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor Degree and 1 year's design experience OR Masters Degree OR 3 years' design experience
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Consumer Software Development, eCommerce, Testing Technologies, User Experience or Interaction Design