Job no: 509775
Work type: Regular Full-time (Benefits eligible)
Categories: Management/General Business
Pay Grade/Pay Range: 58 Monthly (exempt): - Minimum - $ 39332.76 Midpoint - $ 57033.60
Department/Organization: 870601 – Veterans/Military Affairs
Normal Work Schedule: Monday-Friday 8:00 a.m. to 5:00 p.m., nights and weekends as necessary
Job Summary: The Student Life Program Manager I provides oversight and planning for the development, implementation, and delivery of one or more programs, services, or activities within a department. May supervise professional staff. Part of the Student Life Career Progression Plan.
Additional Department Summary: This position is primarily responsible for GI Bill Compliance at The University of Alabama. This position provides all required Federal and State Compliance documentation to the Veterans Administration at the State and Federal levels as well as the Alabama State Approving Agency for all program approvals within The University of Alabama for all on campus and distance education programs. This position reviews all university and department websites to ensure compliance with all approved Catalog Submissions to the State Approving Agency. This position works with other departments across campus to ensure GI Bill compliance standards are in line with Federal and State Legislation as well as all Veterans Administration policies, regulations, and rules as determined by the VA and State Approving Agency. The secondary responsibility of this position is to serve as a School Certifying Official and to provide parents and students with information regarding the many options available under the Veterans Administration Educational Benefits. Upon appropriate guidance, the position will provide timely, accurate, and complete certifications within the VA Once system. Students will be thoroughly advised as to the type of benefits they may receive, the terms of the benefits, the length of the benefits, and the consequences of not complying with all VA policies and procedures. The incumbent also interfaces with the staff in Student Receivables and Academic Records as well as with academic advisers across campus. Incumbent is expected to provide a high quality of consumer information and customer service to students and their parents. The incumbent is responsible for accurate GI Bill certification and works independently and is required to make professional judgment calls per VA and UA policy guidance. Responsible for completing required training related to UA policies/procedures and laws/regulations that create a more hospitable and respectful workplace and safer work environment.
Required Department Minimum Qualifications: Position requires a Bachelors Degree and 3 years experience. Must be able to travel to conferences to remain current and expand knowledge base. Evening/weekend work required during peak processing time. Must obtain clearance and be authorized by the Veterans Administration on a yearly basis to become and remain an active SCO (School Certifying Official). Must attend all VA and SAA Compliance Training.
Skills and Knowledge: Demonstrated aptitude for counseling and explaining complex federal regulations. Proficiency in the usage of personal computer and standard applications software (word processing, spreadsheet and/or database management programs). Good organizational, communication and public relation skills are required. Must be able to multi-task, have excellent communication skills, explain complex regulations to various UA publics. Must be able to stay on task, focus, and be detailed oriented. Work independently and use professional judgement. Must be able to identify and seek out resources when additional knowledge is required for unusual situations (UA staff, VA state, VA regional). Demonstrated commitment to expand multicultural knowledge, awareness, and skills as evidenced through: demonstrating self-awareness; understanding and valuing others; demonstrating knowledge of social inequalities; interacting effectively with a diversity of people; fostering equity and inclusion.
Preferred Qualifications: Must be able to comprehend and interact with complex enterprise management systems - Banner (Student Receivables and Academic Records components) and VA Once (Federal VA benefits certification). Experience as a VA School Certifying Official Knowledge of veterans benefit programs. Ability to perform complex financial calculations.
Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. 'EEO is the Law'Poster
Advertised: 09 Sep 2019 Central Daylight Time
Applications close: 16 Sep 2019 Central Daylight Time