THE LEGACY COMPANY is actively recruiting a strong, active customer service driven individual with an exceptional sense of urgency, dedication to processes and procedures, and excellent attention to detail to serve as a COMMUNITY MANAGER for our multi-million dollar apartment community located in Tuscaloosa, Alabama!
COMMUNITY MANAGERS are the glue that holds our neighborhoods together and makes our apartment communities a great place to live. LEGACY believes that our customer-service driven teams are one of the many reasons why our residents choose to call us home.
We are looking for service-minded professionals with a cheerful, customer service attitude willing to roll up their sleeves and go to work! As COMMUNITY MANAGER, you will have the opportunity to demonstrate a commitment to the belief that everyone, regardless of income or location, deserves to have a place they call home- a place that enhances the value of the community while ensuring a safe and comfortable living environment for all.
This is an outstanding career opportunity for a MULTI-FAMILY EXPERIENCED PROFESSIONAL to be part of a passionate team committed to providing quality housing. If you are motivated to work in a challenging environment, where your results will be recognized and rewarded, and you genuinely enjoy working with people, we have an excellent career opportunity for you with Legacy.
The COMMUNITY MANAGER will be required to:
Perform! Lease units, collect rent and maintain the property.
Define all community objectives to optimize asset efficiency and achieve performance goals set in accordance with owners’ expectations.
Maintain high occupancy levels through effective property staff motivation, keeping informed of market conditions, understanding competitive pricing and utilizing appropriate marketing resources.
Select, train, supervise and motivate staff.
Effectively communicate community objectives to staff through training and delegation. Follow-up with property staff to ensure objectives are met.
Promote a positive, growth-oriented environment for property staff.
Responsible for leasing, sales goals, and performance of the property.
Score 95% or higher on property shops.
Assist the Leasing Team in achieving leasing and absorption goals, as well as marketing efforts and staff training and promotion.
Consistently walk through and assess community condition, including the market corridor, units, common areas, leasing office, and grounds.
Inspect premises for any potential liability and immediately report.
Provide leadership and motivation to on-site personnel; manage and direct staff to achieve desired company goals.
Oversee rent collection and expense control.
Support the marketing functions by recording accurate data on prospects and new residents, and by staying informed of competitors.
Utilize company resources to facilitate leasing.
Establish and achieve financial goals by effectively qualifying prospective residents and verifying applications.
Prepare financial statements, including budgets and variance notes and reports on the status of the property such as occupancy rates and dates of lease expiration.
Prepare lease documents and related paperwork. Verify compliance of lease files, accurate completion of applications and all other paperwork related to leasing. Conduct file audits with help from the Assistant Manager.
Develop a motivated community team through effective personnel management. Lead by example, setting and communicating clear standards to guide staff to their full potential.
Coordinate maintenance of the property with appropriate support to maintain The Legacy Company’s standards.
Through inspections and follow through, strive to maintain and improve value in the community's features within the scope of its inherent design.
Assist the Regional Manager, as needed, in long-range planning, communications, and other tasks. Stay informed of general environmental conditions to provide input and propose solutions.
Promote positive, proactive resident relations by demonstrating a firm, fair and consistent manner in all resident interaction, keeping in mind the political and social impact of decisions.
Work to make the resident living experience, particularly the first and last impressions, of the highest quality.
Introduce the resident to apartment procedures.
Participate in company provided training such as fair housing, safety, non-discrimination, and harassment prevention.
Perform additional duties as assigned.
AS A PROFESSIONAL MEMBER OF OUR TEAM, WE REQUIRE:
Attention to detail and accuracy.
Exposure to administrative processes in an office environment.
A relentless pursuit of perfection; consistently open to encouragement and coaching talent for communicating on the phone, in writing, and in person.
An impeccable professional appearance.
HIGH SCHOOL DIPLOMA REQUIRED. Bachelor's Degree Preferred.
Candidates MUST HAVE 2 YEARS OF PROPERTY MANAGEMENT EXPERIENCE as a Community Manager to qualify for this position.
EXTENSIVE KNOWLEDGE OF ONESITE PROPERTY MANAGEMENT SOFTWARE is required.
Must have extremely high-quality standards and be able to consistently deliver quality output.
Must be extremely detail orientated.
Must be able to establish and follow standard processes to ensure consistent, error-free output is produced.
Must be able to handle highly confidential information in a professional manner by exercising extreme discretion.
Affordable, High-Quality Family Benefits are available for medical, dental, and vision insurance. The company paid life insurance with supplemental insurance available, and much more. Paid Vacation and Sick. Paid Volunteer hours. Compensation depending on experience, qualifications, and education.
EMPLOYMENT WITH LEGACY IS CONTINGENT UPON SUCCESSFUL COMPLETION OF A BACKGROUND CHECK, POSSESSING A VALID DRIVER’S LICENSE AND DRUG SCREEN.
LEGACY IS AN EQUAL OPPORTUNITY EMPLOYER.
About Legacy Partners
In 2006, Legacy Financial Partners LLC (“LFP”; a division of The Legacy Companies), a Commercial Mortgage Advisory Firm, was formed to focus on arranging debt for multifamily properties. From its inception, LFP has established an enviable track record of executing construction, refinance and acquisition financing's, as well as an unsurpassed reputation for its commitment to client satisfaction. LFP has completed over $1 Billion in HUD, Fannie Mae, Freddie Mac and Conventional transactions. Capitalizing on experience gained, and lessons learned over the past twenty years, LFP started offering investment acquisition services in 2011 and completed its first acquisition on behalf of a Kentucky-based investor later that year. While interviewing property management companies to manage our client’s new acquisition, it became apparent that an opportunity existed in the industry to create a client-centric, “think like an owner” management company. Out of this, The Legacy Property Management Group, LLC was born. LPMG has since recruited some of the brightest, most focused talent in the industry to create a dynamic team to execute both tactically, and strategically. By combining a lender’s bottom line approach to creating value and the aforementioned “think like an owner” mentality, LPMG has very clearly differentiated itself from traditional fee management companies.