Alaska

Equipment Repair Technician - ANCHORAGE, AK

Job description          

Summary: Support and contribute to the overall sales in the Anchorage market by providing excellent service and training to customers and Account Managers in the areas of Packaging, Janitorial, Warewash, Commercial Laundry, and Chemical Dispensing set ups and repairs. Provide technical knowledge and support for Account Managers in a team-based environment in alignment with WCP Solutions' culture and company and department goals. Essential Functions:Execute shop repairs and on-site repairs of customers' equipment.Perform periodic preventative maintenance on all equipment types.Prepare equipment for shipping; perform equipment installations; rebuild equipment for resale.Install and implement warranty service work on equipment sold by the sales team; make service calls on accounts.Provide equipment maintenance to customers; sell service packages to new and existing customers; provide afterhours equipment repair for select customers when needed.Work with the Service Writer to Order parts as needed for equipment repair and maintain records of all labor and parts related to the work performed. Other Functions:Assist Account Managers on all technical aspects of related equipment and its usage.Assist other technicians with installations and repair service when needed.Train customers on proper usage of equipment and consumables.Maintain showroom equipment; refurbish used equipment for resale.Perform other functions as necessary. Knowledge, Skills and Abilities:General line equipment knowledgeKnowledge of competitive equipment installations in assigned geographical marketplace desirable.Effective verbal and written communications skills. Ability to communicate at all levels of organization and work well within a team environment in support of company objectives. Customer service oriented, with the ability to work well under pressure.Detail oriented, able to work with little direct supervision; well organized, with the ability to prioritize, coordinate and simultaneously maintain multiple projects and effectively follow through on projects.Strong critical thinking, questioning, and problem-solving skills.Able to work well under pressure and in an environment full of deadlines, providing accurate output.Able to work on varied brands of Cleaning, Packaging, Warewash, Laundry, and Dispensing equipment. Qualifications:Minimum of two years' experience in equipment and machinery maintenance and repair preferred.Demonstrated technical aptitude with various types of cleaning equipment including vacuum cleaners, floor machines, auto scrubbers, burnishers, carpet extractors including battery and propane-powered equipment.Demonstrated technical aptitude with stretch film, shrink film, tape, and poly tape application and equipment, and competitive equipment.Demonstrated technical aptitude with commercial warewash equipment including bar style glass washers, undercounter, upright single rack, conveyor, and industrial machines.Demonstrated technical aptitude with commercial laundry systems particularly related to the chemical systems that work with the machines.Mechanical, pneumatic and electrical aptitude required.Valid Driver's license.Proficiency with Microsoft Windows and the current versions of MS Office.Additional information/application may be required with a more detailed request of work history and references. Working conditions:Travel for on-site repairs at customer's facilities; subject to extremes in weather and traffic conditions.Overtime, occasional weekends and participation in annual physical inventory required.Office and workshop environment.Able to lift 75 pounds on a regular basis.Must be able to sit or stand for extended periods of time; able to bend, stoop and kneel on a frequent basis.
WCP Solutions Alaska jobs

WCP Solutions

Alaska jobs

Alaska jobs

 Alaska jobs  Alaska jobs
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WCP Solutions Alaska jobs

WCP Solutions (Alaska jobs)

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